Bristol Myers Squibb is committed to becoming a world leader in cellular therapy, focusing on transforming the lives of patients. The Cell Therapy Account Manager will be responsible for achieving commercial success within treatment sites by managing customer relationships and developing site-specific account plans.
Responsibilities:
- Responsible for assessing, cultivating, and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy
- Responsible for the development of a customized site-specific account plan coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience
- Serve as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues
- Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive to solutions that address the needs
- Collaborate and communicate regularly with cross-functional partners to support the referral of appropriate patients to the treatment centers
- Maintain and continuously develop both disease and product specific knowledge
- Actively gains customer insights and provides timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks
- Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities
- This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane)