Consulting Product Analyst

Classification: Contract
Contract Length: 12 months
Location: Nashville, TN (Hybrid)

Position Summary:

• The position will serve as a technical Product Analyst supporting the enterprise-wide migration from shared drives to SharePoint Online. This role functions as a strategic liaison between technical teams, business stakeholders, and executive leadership to ensure successful planning and execution of migration activities.
• The analyst will lead stakeholder engagement efforts to identify shared drive ownership, gather and document business requirements, define migration expectations, and establish timelines aligned with organizational priorities. This role is also responsible for driving communication strategies, ensuring alignment across departments, and guiding end users through the transition to SharePoint Online.
• The position requires a strong blend of business analysis, product analysis, and technical acumen. The analyst must be able to understand SharePoint Online capabilities and translate technical concepts into clear, business-friendly language to promote adoption, minimize resistance, and ensure consistency in implementation. Given the scale and cross-functional nature of this initiative, the role demands structured execution, proactive stakeholder management, and the ability to maintain momentum across multiple workstreams.

Responsibilities:

• Engage department leaders, business owners, and end users to identify shared drive ownership and current-state usage.
• Conduct stakeholder analysis and use case analysis to inform migration planning and prioritization.
• Define clear expectations, success criteria, and migration timelines in collaboration with stakeholders.
• Build and maintain strong relationships across business and technical teams to ensure alignment and transparency.
• Gather, analyze, and document business and functional requirements for SharePoint Online migration.
• Translate business needs into actionable requirements for technical teams.
• Possess a foundational understanding of product concepts to provide end user support.
• Represent the IT product owner on projects, contributing detailed knowledge of product features and functions, working with software vendors and product development peers to understand new product features.
• Work with the project team to handle issue escalation to the vendor if applicable. Maintain involvement and knowledge of projects related to their products and collaborates with team members to monitor product issue that places the project at risk.
• Lead collaboration efforts with other ITG stakeholders, technical entities/vendors, and project team members to provide hands-on expertise to independently resolve service delivery or functionality issues with a product, leading frequent communication with end users.
• Develop a working understanding of SharePoint Online capabilities, features, and limitations.
• Provide product analysis to recommend optimal solutions aligned with business needs.
• Act as a subject matter liaison to bridge gaps between business requirements and technical implementation.
• Work with the team to implement new configuration requirements and the configuration of constituent applications.
• Support activities that help adoption and growth of collaboration tools. Guide users through upcoming changes, addressing concerns and driving adoption.

Requirements:

• Bachelor's degree-Preferred
• 7+ years of experience in technical product analysis / business analysis
• Microsoft 365 Fundamentals-Preferred
• Microsoft Power BI Data Analyst-Preferred
• Must possess sufficient technical acumen to understand SharePoint Online capabilities and effectively translate technical concepts into clear, business-friendly language. (This is essential to ensure user adoption, minimize resistance, and maintain consistency in implementation across departments.)
• Maintain momentum, ensure structured execution, and avoid fragmentation in approach.