Patient Care Coordinator

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Typical hours for this role are Monday-Friday. Hours available are: 11:30am-8:00pm CST​

Position Summary
This is a remote role.

Coram/CVS Health is looking for dependable, customer service oriented individuals to join our Enteral Nutrition Center team! As a Patient Care Coordinator, you will support the Enteral Nutrition department by processing monthly patient refill requests and ensuring documentation is accurate before shipping orders. Directly impact a patient's life by processing orders and updating electronic medical records, working with the patient admissions department to help bring a patient on services with the company. As a Patient Care Coordinator you will:

*Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutriton therapy order status.

*Process prescription changes

*Triaging calls to various departments

*Verify patient demographics and ensure accurate shipment

This is a full-time benefited position and is NOT through an agency.

Required Qualifications

• Minimum one year experience in customer service or call center environment
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word.
• Healthcare exp preferred
• Data Entry

 

Preferred Qualifications
*Home infusion or durable medical equipment (DME) experience

*Call center experience

*Experience working in a healthcare environment

Education
High School diploma or GED

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/26/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.