Senior Analyst, Performance Guarantees

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This role supports the end‑to‑end management of operational performance guarantees (PGs) requested through requests for proposals (RFPs). The primary objective is to effectively manage PG risk while minimizing proposal deviations, enabling competitive offerings that support both new business and client retention.

Success in this role is achieved through close collaboration with business owners and leaders across the organization, comprehensive risk assessment and documentation, and the delivery of clear PG strategy and risk insights to Sales and Underwriting teams

The main responsibilities of the position involve managing all phases of our PBM proposals process including:

• Leading the end‑to‑end RFP PG response process for PBM proposals
• Drafting RFP responses using a database of internally reviewed, subject matter expert–approved content
• Organizing, leading, and participating in PG discussions with business owners, account teams, and leadership
• Customizing and refining proposal responses to meet client‑specific needs
• Developing timelines and ensuring all RFP milestones are met on schedule
• Preparing, reviewing, and submitting final proposal documents in alignment with client deadlines
• Developing, reviewing, and updating departmental policies and processes
• Conducting quality assurance reviews of RFP responses prepared by other team members
• Serving as a trusted advisor and resource to other members of the team
• Supporting additional departmental initiatives and projects as needed

The successful candidate will demonstrate the ability to:

• Lead and influence stakeholders at all levels of the organization
• Proactively manage assigned projects and take ownership of outcomes
• Thrive in a fast‑paced, deadline‑driven environment while maintaining high standards of quality and accuracy
• Apply critical and strategic thinking to proposal development and risk evaluation
• Communicate effectively through strong verbal, written, and presentation skills
• Maintain exceptional attention to detail and a strong sense of urgency
• Take accountability for decisions and actions
• Manage multiple complex projects simultaneously
• Remain open, adaptable, and solution‑focused
• Work effectively both independently and in a collaborative team environment

Additional Information

Extended work hours may be required on occasion to meet business needs and proposal deadlines. This role is ideal for a strategic, results‑oriented professional who excels in a dynamic environment and is driven to deliver high‑quality, client‑focused solutions.
 

Required Qualifications

• 3+ years of professional job experience
• 2+ years of project management, client management, sales support and/or request for proposal (RFP) management experience
• 1+ years of experience with Microsoft Office products in a professional environment

Preferred Qualifications

• Related pharmacy benefits management or health plan experience.
• Experience in presentation to executive level leaders
• Demonstrated success in managing multiple projects and deliverables
• Finance experience
• Salesforce experience

Education

• Bachelor's degree preferred or equivalent experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 05/16/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.