Solutions Engineer

CWA Merchant Services is a company that builds and integrates advanced payment solutions for various industries. They are seeking a Solutions Engineer to deliver tailored product presentations, provide consultative guidance, analyze technical problems, and collaborate with product teams to support new feature launches.

Responsibilities:

• Deliver tailored product presentations and technical demonstrations tuned to the specific nature of potential Point and Pay clientele
• Provides consultative guidance to partners on system interfaces, technical design, and integration capabilities
• Analyzes the platform ecosystem to identify and resolve high-level technical problems for strategic clients, software partners, and integrated solutions
• Collaborate with internal product teams to support the launch of new features and pilot programs
• Maintains technical expertise in platform products to act as a subject matter expert for cross-functional stakeholders

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field
• 2-3 years of experience as a technical consultant, implementations specialist or solution engineer
• Experience working within the SaaS, FinTech, Payments, and/or Government spaces
• Intermediate knowledge of web/cloud-based technology stacks and data exchange formats
• Ability to present complex technical concepts to both technical and non-technical audiences
• Strong analytical and problem-solving skills within a platform ecosystem
• Ability to translate the Point and Pay product set to a value proposition for our potential clients during sales calls