Technical Success Manager

OutSystems is a leading AI Development Platform built for the enterprise. As a Technical Success Manager, you will manage high-value accounts to ensure successful adoption of the platform, helping clients build high-performance applications and cultivating strong client relationships while collaborating with cross-functional teams.

Responsibilities:

• Manage a portfolio of mid-tier accounts, accelerating product usage through strategic AI adoption
• Perform technical reviews to identify potential issues and ensure adherence to OutSystems development best practices
• Design technical adoption plans to ensure sustained growth and technical proficiency in development best practices and Agentic systems
• Guide customer development teams through the transition from standard applications to Agentic Workflows, leveraging OutSystems Mentor and Agent Workbench to drive significant business impact
• Serve as a customer advocate internally, interfacing with Product Management and Global Support to resolve challenges