Salesforce Revenue Cloud Business Analyst

Diverse Lynx is seeking a highly accomplished Salesforce Revenue Cloud Business Analyst with proven experience in greenfield implementations to drive end-to-end Quote-to-Cash transformation initiatives. The role requires strong customer management, product ownership, and strategic vision to translate business outcomes into scalable Revenue Cloud solutions.

Responsibilities:

• Own the end‐to‐end product vision for Salesforce Revenue Cloud implementations, from discovery through adoption and optimization
• Define and manage product roadmap, MVP scope, and phased rollout strategy
• Translate strategic business objectives into scalable Revenue Cloud capabilities across CPQ, Pricing, Contracts, Billing, and Revenue Recognition
• Act as Product Owner where required—driving backlog prioritization, value-based delivery, and release planning
• Lead greenfield discovery workshops to define current-state gaps and future-state Q2C processes
• Elicit, analyze, and document business requirements, user stories, acceptance criteria, and process flows
• Partner with solution architects and engineering teams to ensure functional design accuracy and platform alignment
• Validate solution designs against regulatory, operational, and scalability requirements
• Serve as the primary interface between business stakeholders and delivery teams
• Build strong executive and operational relationships, managing expectations and driving consensus
• Facilitate decision-making by presenting clear trade-offs, impact analysis, and recommendations
• Lead customer demos, solution walkthroughs, and UAT cycles with confidence and clarity

Requirements:

• 8+ years of experience as a Business Analyst or Product Analyst in enterprise CRM / ERP transformations
• Deep hands-on experience with Salesforce Revenue Cloud, including CPQ and Billing, experience in CPQ to revenue cloud Migration and implementation
• Strong understanding of Quote‐to‐Cash lifecycle, pricing models, subscriptions, and revenue processes
• Proven experience leading greenfield Salesforce implementations (mandatory)
• Demonstrated product management mindset with ownership of vision, roadmap, and outcomes
• Outstanding customer-facing communication and stakeholder management skills
• Ability to engage effectively with executive leadership, business SMEs, and technical teams
• Strong storytelling and presentation skills for executive and customer audiences
• Experience working in Agile / SAFe delivery models
• Expertise in writing user stories, epics, business process flows, and solution documentation
• Familiarity with JIRA, Confluence, Azure DevOps, or similar tools