Business Analyst

Role Overview

• Support global operational, finance, and systems initiatives across multiple regions and teams
• Act as a bridge between business stakeholders, technology teams, vendors, and delivery partners
• Lead structured discovery and analysis activities with stakeholders across Finance, Operations, Technology, and Client teams
• Elicit, analyse, validate, and document business requirements, including: Functional and non‑functional requirements, Process flows and use cases, Data and reporting requirements, Assumptions, dependencies, and constraints
• Produce clear, high‑quality documentation such as: Business Requirements Documents (BRDs), Functional specifications, Process maps (current and future state), User stories and acceptance criteria (where applicable)
• Analyse existing (“as‑is”) business processes, identify gaps, inefficiencies, and risks, and define optimised (“to‑be”) processes
• Work with technical teams and vendors to translate business needs into feasible, scalable solutions
• Ensure requirements are testable, traceable, and aligned to business objectives
• Act as a central point of coordination between business and delivery teams
• Facilitate workshops, interviews, and working sessions to align understanding and drive decisions
• Support delivery teams through build, test, and implementation phases by clarifying requirements and resolving ambiguities
• Assist with UAT planning and execution, including test scenario definition and defect triage
• Maintain traceability between business objectives, requirements, and delivered solutions
• Support standardisation of analysis approaches, templates, and documentation across initiatives

Requirements

• Significant experience in a Business Analyst or equivalent role, ideally in a complex, multi‑stakeholder environment
• Proven track record of delivering clear, structured requirements for system, process, and reporting initiatives
• Strong analytical and problem‑solving skills, with excellent attention to detail
• Experience working across global or multi‑country organisations with differing processes and maturity levels
• Ability to work with both technical and non‑technical stakeholders and bridge the gap between them
• Excellent written and verbal communication skills, with confidence presenting to senior audiences
• Comfortable working in environments with incomplete information and evolving requirements
• Experience in finance, operations, or professional services environments.
• Experience in Marketing / Advertising Production
• Exposure to enterprise systems such as ERP, project management, timesheet, HR, or reporting platforms
• Familiarity with Agile, hybrid, or waterfall delivery approaches
• Experience supporting data, integration, or reporting initiatives

Tech Stack

• ERP

Benefits

• Flexible working hours
• Professional development opportunities