Lead structured discovery and analysis activities with stakeholders across Finance, Operations, Technology, and Client teams
Elicit, analyse, validate, and document business requirements, including: Functional and non-functional requirements, Process flows and use cases, Data and reporting requirements, Assumptions, dependencies, and constraints
Produce clear, high-quality documentation such as: Business Requirements Documents (BRDs), Functional specifications, Process maps (current and future state), User stories and acceptance criteria (where applicable)
Analyse existing (“as-is”) business processes, identify gaps, inefficiencies, and risks, and define optimised (“to-be”) processes
Work with technical teams and vendors to translate business needs into feasible, scalable solutions
Support delivery teams through build, test, and implementation phases by clarifying requirements and resolving ambiguities

Significant experience in a Business Analyst or equivalent role, ideally in a complex, multi-stakeholder environment
Proven track record of delivering clear, structured requirements for system, process, and reporting initiatives
Strong analytical and problem-solving skills, with excellent attention to detail
Experience working across global or multi-country organisations with differing processes and maturity levels
Ability to work with both technical and non-technical stakeholders and bridge the gap between them
Excellent written and verbal communication skills, with confidence presenting to senior audiences
Comfortable working in environments with incomplete information and evolving requirements

Business Analyst

Key skills