Loenbro is a trusted construction lifecycle partner to thousands of customers across the U.S. They are seeking a Business Systems Analyst to support key construction‑industry software platforms and optimize core applications. The role involves application support, user training, and collaborating with business stakeholders to improve system workflows.
Responsibilities:
- Support and maintain Autodesk licensing (user provisioning, license allocation, renewals, troubleshooting)
- Provide day‑to‑day support for Primavera P6, including user setup, permissions, basic scheduling support, and coordination with PMO
- Assist with ERP workflows and support within Viewpoint Vista/ ProjectSight, including user access, issues logging, and coordination with Finance/Operations.Support the estimating team with HCSS HeavyBid, including configuration, user assistance, and vendor coordination
- Partner with business stakeholders to understand needs and translate them into system workflows or configuration changes
- Document processes, configurations, and standard operating procedures
- Identify opportunities to streamline processes across software platforms
- Serve as a front‑line point of contact for application issues, escalating to vendors or senior analysts when needed
- Deliver basic training sessions or job aids to end users
- Help drive adoption of new tools, updates, and workflows
- Assist with small enhancements, upgrades, and system rollouts
- Participate in testing software changes before deployment
Requirements:
- 1–3+ years of experience in an IT, systems support, or BSA‑type role
- Hands‑on experience with at least one of the following: Primavera P6, Viewpoint Vista (ERP)/ ProjectSight, HCSS HeavyBid
- Strong problem‑solving and analytical skills
- Proficiency with general IT tools (e.g., MS Office, Teams, SharePoint)
- Ability to learn quickly and adapt to evolving priorities
- Excellent communication and customer‑service mindset
- Experience supporting multiple construction or engineering software systems
- Understanding of construction workflows (estimating, scheduling, field operations, cost control)
- Vendor management experience (tickets, escalations, renewals)
- Basic SQL, reporting, or systems‑integration exposure