NAMSA is a pioneer in medical device materials safety, providing support throughout the product development lifecycle. They are seeking a Business System Analyst to lead business analysis, system development, and process improvements while ensuring effective collaboration between technical teams and various NAMSA organizations.
Responsibilities:
- Leads Business analysis, design, configuration, coordination, implementation and support
- Leads specific system development and deployment activities that include the following: functional requirements definition, conceptual design, logical design, detailed technical design, system configuration, conversion and integration requirements, unit testing, systems test, acceptance test, go-live, and production turn over
- Leads process improvements including, formulation and definition of technical scope and objectives of project, analysis of current business practices, processes, and systems, define detailed project tasks, and participating on a matrix team to execute projects
- Contributes in enterprise-wide change management processes for requested system revisions
- Provides escalated technical support for enterprise client areas on existing business systems
- Tracks and addresses bugs identified in testing and production
- Facilitates various Agile processes such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up
- Conceptualizes new processes and systems that add value to NAMSA business units
- Provides user stories to multi-disciplinary teams and define the business-driven acceptance criteria
- Proactively engages technical Associates to schedule and execute required tasks
- Cultivates and maintains successful relationships between Information Technology team and Associates from various NAMSA organizations globally
- Documents system for turnover and training of NAMSA Associates, Information Technology peers, and Service Desk
- Effectively designs system architectures for technical solutions
- Creates and manages the implementation of technical solutions
- Responsible for ensuring that IT controls are implemented and maintained
- Responsible for ensuring that operational documentation is created and maintained
- Manages complex implementation projects and enterprise wide network and system projects
- Provide subject matter proficiency in specific functional area(s) to the assigned Scrum team
- Performs other duties as assigned
Requirements:
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Clinical Data Science, or related discipline required
- MBA or Advanced degree preferred