Senior Manager, Product Analytics

Athenahealth is a leading digital health platform that focuses on delivering accessible, high-quality, and sustainable healthcare. The Senior Manager, Product Analytics will lead the analytics function for epocrates' subscription business, turning data into insights that inform product decisions and support business growth while collaborating with cross-functional teams.

Responsibilities:

• Lead and develop a team of product analysts and support their growth through coaching, feedback, and clear goals
• Own analytics for the subscription business, including acquisition, conversion, retention, and churn
• Analyze product features to assess performance, user engagement, and impact on key business metrics
• Partner with Product, Engineering, Commercial, and Marketing teams to design and measure experiments, including A/B tests, feature rollouts, and pricing changes
• Develop dashboards, KPIs, and reporting frameworks to monitor product and subscription health
• Translate complex data into clear insights and recommendations for senior stakeholders
• Identify opportunities to improve user experience and monetization through data-driven recommendations
• Establish and maintain best practices in analytics, data quality, and experimentation
• Use AI-enabled analysis and productivity tools to speed up recurring work, surface patterns in large datasets, and support faster insight generation for product and subscription decisions
• Support annual planning and prioritization by contributing analytical input and business context
• Partner with data and engineering teams to improve data definitions, tracking, and availability
• Present findings in team meetings, leadership reviews, and cross-functional forums
• Contribute to the development of scalable analytics processes and documentation
• Help evaluate new reporting methods and tools that improve team efficiency
• Respond to ad hoc questions from business partners with timely, accurate analysis

Requirements:

• 8+ years of experience in product analytics, growth analytics, or a related field
• 3+ years of experience managing and developing analytics teams
• Experience with subscription-based business models and membership analytics
• Demonstrated experience analyzing product features and influencing product strategy
• Advanced proficiency in SQL and experience with analytics tools such as Tableau, Amplitude, and Snowflake
• Experience with experimentation frameworks and A/B testing methodologies
• Strong business acumen and ability to connect data insights to strategic outcomes
• Excellent communication skills with the ability to influence cross-functional stakeholders
• Experience in healthcare, digital health, or SaaS environments
• Familiarity with product-led growth strategies
• Experience working closely with Product Management and Engineering teams