Team Lead, Accounts Receivable | CAM

ABOUT ALBERT USTER IMPORTS

Albert Uster Imports, Inc. (“AUI”) is a privately held gourmet food company headquartered in the Washington, DC area (Gaithersburg, MD) with warehouse locations in Kansas City, Las Vegas, Miami, Los Angeles, San Francisco, Gurnee and Gaithersburg. AUI falls under the Vestar Capital Partners portfolio with affiliate organization, Roland Foods, LLC.

Founded in 1968, the company offers over 1,400 products from around the world. We serve leading hotels, restaurants, casinos, cruise lines, airlines, and manufacturers with innovative, high quality products and solutions to their most demanding culinary challenges. We operate a network of distribution centers across the U.S. and serve select international markets as well. AUI has a national direct selling organization of over 60 sales professionals and a staff of culinary experts (chefs and food scientists) adept at custom product solutions.

 

ABOUT THE ROLE

AUI Fine Foods, Inc. is currently seeking an Accounts Receivable Lead for our Corporate Account Management (CAM). Channel who can develop strong working relationships with a variety of corporate account customers, including National Accounts, manufacturing, sub-distributors, premier level customers, cruise, airline and export customers, and more, to provide best in class customer service. This role will oversee daily billing, cash application, and collection activities to ensure monies owed to the firm are received and posted in a timely manner. The ideal candidate will mentor staff, resolve complex disputes, analyze aging reports, and reconcile accounts to optimize cash flow in a fast-paced environment while maintaining a strong attention to detail.

As a response to the pandemic, Albert Uster Imports office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Monday through Wednesday, with the option to telework on Thursday and Friday each week. Due to the collaborative, cross-functional nature of the organization, employees at the Gaithersburg office are required to work in-person for the abovementioned days, outside of any People & Culture-approved disability accommodation request.

 

RESPONSIBILITES

• Managing and overseeing day-to-day collections for assigned Corporate Accounts customers
• Correspond directly with customers regarding past-due accounts and invoices, as well as insufficient or inaccurate remittance information to recover backups and resolve discrepancies
• Partner with Sales, customer service and Warehouse personnel to research deductions and prevent issues
• Investigate, resolve and respond to complex billing discrepancies and customer queriers
• Responsible for timely and accurate reconciliation and analysis of customer deductions; Initiate disputes for invalid deductions
• Issue credit memos for authorized and valid deductions
• Research and reduce unidentified and unapplied cash
• Prepare reports and analysis on the status of credit and collection matters; provide regular updates to management on these matters.
• Supervise, train, and mentor AR Specialists
• Identify, report, and present trends in a customer’s deductions
• Other duties assigned by Management

 

QUALIFICATIONS AND SKILLS

Required

• 3-5 years of experience in a senior level AR role
• Strong leadership, analytical, and communication skills, with high attention to detail
• Capable of self-prioritizing workload and ability to handle high volume of tasks
• Ability to provide high level of customer service in a fast-paced environment
• Intermediate to Advanced Excel skill preferred (pivot tables, VLOOKUPs)
• Proficiency in Office Suite (PowerPoint, Outlook, Word, etc.)

Preferred

• BA/BS in Accounting, Finance or related discipline
• Experience with Microsoft Dynamic 365 Business Central or similar ERP

 

SALARY RANGE

AUI Fine Foods hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways AUI Fine Foods does that is through a competitive compensation package. The annual salary for this role will be $75,000 – $85,000.

This role is bonus eligible.

Based on your qualifications, previous experience, and transferable skills, the Company will determine at its sole discretion the salary offered.

 

Founded by immigrants, AUI & Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together.  All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

AUI is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. AUI considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. AUI is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfood.com.

Please read Albert Uster Import’s California Job Applicant Privacy Policy here.