Marketing Operations Engineer

Gong is a company that harnesses the power of AI to transform how revenue teams win. They are seeking a Senior Marketing Operations Engineer to build, optimize, and maintain the systems that power their marketing execution, ensuring workflows run reliably and scale effectively.

Responsibilities:

• Independently configure and maintain complex lifecycle automation, routing logic, scoring models, and system integrations across the marketing technology stack
• Own end-to-end technical execution of projects, from scoping and configuration through testing, deployment, and post-launch validation
• Translate architectural designs and business requirements into scalable system configurations
• Proactively identify and resolve workflow inefficiencies, data inconsistencies, and integration risks
• Monitor and maintain system health, ensuring automation and integrations perform reliably at scale
• Lead rigorous testing and change management processes for all technical updates
• Implement and maintain data validation, hygiene, and operational guardrails in partnership with RevOps and Analytics
• Provide technical feasibility recommendations and scope estimates during cross-functional planning
• Maintain detailed system documentation, including configuration logic, dependencies, and change logs
• Continuously improve system performance by identifying automation opportunities that reduce manual effort and operational fragility

Requirements:

• 4+ years of experience in Marketing Operations, Revenue Operations, or Marketing Technology within a B2B environment
• Proven experience independently configuring and maintaining complex automation, lifecycle workflows, and system integrations
• Advanced proficiency in at least one major Marketing Automation Platform and strong working knowledge of Salesforce CRM architecture
• Hands-on experience with integration logic (APIs, webhooks, iPaaS tools) and troubleshooting cross-system data flow issues
• Strong understanding of marketing data structures, lifecycle stages, and routing logic
• Demonstrated ability to scope, execute, test, and deploy technical solutions independently
• Clear documentation and change-management practices with attention to operational detail
• A systems-thinker who anticipates and quantifies downstream implications before implementing solutions
• Structured problem-solving approach with comfort operating in ambiguity
• Strong cross-functional communication skills, with the ability to clearly explain technical constraints and tradeoffs to non-technical stakeholders
• Proactively explores automation and AI capabilities and applies approved solutions to improve workflow efficiency and system performance for Marketing Operations and the broader Marketing team