Service Engineer

Role Overview

• You will travel to customer sites for initial commissioning/debug.
• You will travel to customer sites to perform repair, maintenance or SLA service on Equipment
• You have the flexibility to support customers with potential short notice and off schedule days
• You will determine and reports defective materials or questionable conditions for further service
• You will ensure the customer’s machine has a quality cosmetic appearance upon completion
• You will perform advance diagnosis, testing, and repairs
• You will stay updated on machine designs and latest training with support in Assembly
• You will build spare part and retrofit assemblies according to prints
• You will display a positive attitude everyday
• You will promote the company and fellow employees in a positive manner at all times
• You will show a strong eagerness to learn
• You will show initiative towards excelling with the company
• You will clean and organize work area daily
• You will maintain personal appearance in a professional manner
• You will attend and participate in company meetings
• You will travel 75% or more to customer sites

Requirements

• You have a high school diploma or GED equivalent (required)
• You have a two-year degree in Manufacturing, Electrical, Machine Assembly Technology, etc. (preferred)
• You have experience with Machine Based Inspection and Defect Detection Systems (preferred)
• You have experience with Vision Inspection in the pharmaceutical packaging industry (preferred)
• You have knowledge of image processing systems and optical systems used in Manufacturing Production (preferred)
• You have 5-7 years of applicable Field Service experience (required)
• You have 5-7 years of experience in manufacturing and automation equipment (preferred)
• You have 3-4 years of experience traveling as a Field Technician (required)
• You have the ability to travel approximately 85% or greater (required)
• You have the ability to be on-call and provide weekend support (required)
• You can use hand tools and power tools at a skillful level
• You can read and understands print for assembly of mechanical hardware
• You can read and understand basic electrical prints for wiring on assemblies
• You demonstrate intermediate mechanical knowledge
• You demonstrate basic technical mathematical knowledge
• You demonstrate basic to intermediate electrical knowledge
• You can work together as a team to reach the common goal
• You can understand both verbal and written instructions and follow them with precision
• You exhibit clear communication (verbal and written)
• You demonstrate basic computer literacy with computer programs such as MS-Word, MS-Excel, MS-Outlook, and/or business software

Tech Stack

• Assembly

Benefits

• Relocation assistance available if needed
• Attractive compensation package including health, dental, vision insurance and retirement plan
• Modern work environment with open culture towards improvements and new ideas
• Global operating company with a wide customer basis and a growing business
• International cooperation within group-expert network to implement corporate wide concept
• Working in a team who is focusing on customer requirements