Senior Product Manager

Fifth Third Bank is a leader in tech-enabled financial services for small business owners, and they are seeking a Senior Product Manager to design, develop, and market products for Small Business. The role involves translating complex processes into simple online experiences, executing product strategy, and ensuring a positive customer experience while managing risks.

Responsibilities:

• Identify opportunities to broaden product feature/functionality and drive product development based on market and competitive intelligence
• Build business cases for strategic investment and manage the ready-to-launch process, including legal, risk, and marketing plans
• Define the scope and goals of projects, coordinating seamlessly with business partners, designers, and engineers throughout the product lifecycle
• Connect with customer segments directly — using the Sales team as a liaison — to gather quantitative and qualitative insights regularly
• Develop and maintain strong working relationships with internal teams in Sales, Credit, Loan Operations, Capital Markets, and Finance, as well as external partners in the practice finance community
• Identify opportunities to expand product reach vertically (deeper penetration) or horizontally (expanded value proposition) by working with Business Development
• Manage execution of product strategic initiatives — translating business requirements into functional specifications, conducting ongoing project meetings with technology teams, and providing thorough documentation
• Develop product training materials for technical products, including detailed information to train the sales force and customers
• Conduct sales training and support technical sales for new product enhancements
• Compile financial data and analysis for the product line manager
• Gather market and client data through daily activities, direct client contact, and industry conferences
• Advise data analysts and software engineers on data architecture and infrastructure projects
• Support sales on non-standard RFPs; document responses to questions not found in the RFP database or as required for large strategic deals
• Document all setup and operational requirements for new products and services
• Develop a stronger presence and deeper product knowledge

Requirements:

• Bachelor's degree in a relevant field (e.g., business, marketing, computer science, or related discipline)
• Five (5) or more years of experience in product management, preferably in fintech, banking, or other regulated industries
• Demonstrated ability to lead cross-functional teams through the full product lifecycle — from ideation to launch and iteration
• Experience working with Agile development teams and tools (e.g., Jira, Confluence, Figma)
• Strong analytical and problem-solving skills, with the ability to use data to inform decisions and prioritize roadmap items
• Familiarity with web technologies and software development concepts (e.g., APIs, databases, cloud infrastructure)
• Excellent written and verbal communication skills, with the ability to translate complex ideas into clear, actionable plans
• Proven ability to manage multiple stakeholders and balance competing priorities across business, technical, and compliance needs
• Comfort working in a fast-paced, execution-focused environment with a high bar for quality and attention to detail
• Experience in compliance-aware product development or working within regulated environments
• Startup or high-growth company experience