Solutions Engineer, Private Networking & Transport

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions. The Solutions Engineer, Private Networking & Transport will act as the technical face of the new practice, guiding customers and partners through complex connectivity decisions and designing high-capacity internet and connectivity solutions.

Responsibilities:

• Own end-to-end technical solution design for high-capacity internet and connectivity services across the full sales cycle
• Conduct in-depth technical discovery sessions to identify customer needs across DIA, point-to-point, EVPN, VPLS, dark fiber, and burstable/dynamic bandwidth services
• Translate complex infrastructure requirements into clear, compelling proposals tailored to each customer's business and technical environment
• Act as the trusted technical advisor for Channel Sales Executives, TSDs, channel partners, and direct enterprise customers
• Design and position solutions leveraging Command|Link's owned POP and data center footprint, including DC-to-DC and DC-to-hyperscaler (AWS, Azure) interconnects
• Apply expert knowledge of BGP routing, dynamic bandwidth, burstable services, and carrier ethernet to architect scalable, resilient solutions
• Design POP and DC infrastructure requirements, including space, power, and equipment selection to support customer deployments
• Maintain fluency in market trends, competitive pricing, and evolving technology across all relevant service categories
• Lead webinars, technical seminars, and hands-on workshops for partners, TSDs, and customers to drive adoption of Command|Link Internet services
• Develop and deliver compelling demonstrations that articulate the value of Command|Link's owned infrastructure versus traditional reseller models
• Build and maintain strong relationships with channel partners, equipping them to confidently position and sell Command|Link Internet
• Contribute to early-stage product management by feeding market intelligence and customer feedback into product development roadmaps
• Partner closely with Product, Sales, and Engineering teams to refine service offerings and respond to evolving market demands
• Proactively manage your technical opportunity funnel in coordination with assigned Channel Directors
• Provide internal education and training, serving as a subject matter expert on internet infrastructure services across the organization

Requirements:

• Deep, hands-on expertise with DIA, point-to-point circuits, eVPN, dark fiber, VPLS, and burstable/dynamic bandwidth services and High-Capacity Networking
• Advanced knowledge of BGP and dynamic routing in carrier and enterprise environments
• Practical experience with POP and data center infrastructure — space, power, equipment procurement, and construction/buildout processes
• Experience designing DC-to-hyperscaler connectivity solutions
• Familiarity with the competitive landscape and pricing in the market
• Ability to guide mid-market and enterprise customers through complex engagement cycles from discovery through handoff
• Confident delivering high-impact technical presentations, demos, and webinars to both technical and executive audiences
• Passion for solving real business problems with tailored, infrastructure-led solutions
• Disciplined approach to pipeline health and consistent customer engagement
• Thrives in a fast-paced, high-growth environment with the ability to work cross-functionally with minimal supervision
• Comfortable operating in a new practice area, helping to define how Command|Link Internet goes to market