Control Manager - Vice President

Join our dynamic Wholesale Lending Services team, where you’ll help shape a proactive risk and control culture supporting global lending operations. You’ll collaborate with talented colleagues across business, operations, and risk functions to deliver impactful solutions and safeguard our business.

As a Control Manager Vice President in Wholesale Lending Services (WLS), you will play a key role in delivering a robust control environment for our global lending operations. You’ll support a diverse team, drive regulatory oversight, and lead risk assessments to ensure operational excellence. Your work will help protect the firm, our clients, and our reputation, while fostering a culture of continuous improvement and collaboration.

Job Responsibilities

• Foster a proactive risk and control culture by identifying process gaps and challenging the status quo
• Support business partners in analyzing key processes, identifying risks, and recommending improvements
• Conduct comprehensive risk assessments to identify and mitigate key risks through effective controls
• Manage control-related activities, including Control & Operational Risk Evaluations (CORE), risk events, issues, action plans, and testing
• Lead the end-to-end execution of CORE, addressing control breaks and driving resolutions to minimize financial, regulatory, and reputational risk
• Ensure business engagement and accountability in control-related activities
• Review and analyze program data, such as Key Risk and Key Performance Indicators, to inform business strategies
• Collaborate with colleagues across business, operations, legal, compliance, risk, audit, and technology functions
• Serve as a subject matter expert for operational risk, advising on emerging trends, risk events, metrics, and governance
• Develop and implement action plans to address root causes and ensure sustainable solutions
• Lead change management initiatives to strengthen the control environment

 

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree or equivalent experience
• 5+ years of experience in controls, audit, quality assurance, risk management, or compliance within financial services
• Advanced knowledge of control and risk management concepts, including designing and evaluating CORE with business partners
• Experience managing people and leading teams in business operations or risk/controls
• Proficiency in PowerPoint or Pitch Pro, with the ability to create compelling executive presentations
• Exceptional written and verbal communication skills, with strong interpersonal and collaboration abilities
• Strong analytical, problem-solving, and process analysis skills, with the ability to work autonomously in a fast-paced environment

 

Preferred Qualifications, Capabilities, and Skills

• Experience in leadership roles within business operations or risk/controls
• Technical acumen to identify and implement technical solutions for business challenges
• Demonstrated ability to analyze metrics for emerging risks and develop sustainable action plans
• Experience in change management and driving systemic improvements
• Ability to make informed, data-driven decisions and influence stakeholders

 

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans