VP, Project Management Operations

BGB Group is a healthcare communications agency specializing in pharmaceutical advertising and consulting services. The Vice President of Project Management Operations will lead a team to ensure operational excellence and the execution of multi-channel projects, aligning strategies with business objectives and managing project budgets and timelines.

Responsibilities:

• Provide strategic oversight of the project management function across key client portfolios, ensuring operational rigor and delivery excellence
• Lead a team of project managers and project directors, offering guidance, mentorship, and performance management to drive team growth and agency success
• Partner with senior agency leadership (Account, Strategy, Creative, Medical, Operations) to align project management strategies with broader business objectives
• Oversee project budgets, scopes, and timelines at both the account and portfolio level; ensure profitability and compliance with client agreements
• Lead the creation and refinement of operational processes, tools, and systems to enhance cross-functional collaboration and project transparency
• Serve as a primary escalation point for project delivery issues, proactively identifying risks and implementing mitigation strategies
• Oversee the development of Statements of Work (SOWs) and collaborate closely with Finance and Business Management teams to manage financial performance
• Guide resourcing conversations and capacity planning in partnership with Resource Management, ensuring optimal team utilization
• Maintain high visibility across departments and contribute to agency-wide initiatives, change management efforts, and operational strategy
• Represent the project management discipline in executive forums, contributing to planning, growth, and innovation initiatives

Requirements:

• Provide strategic oversight of the project management function across key client portfolios, ensuring operational rigor and delivery excellence
• Lead a team of project managers and project directors, offering guidance, mentorship, and performance management to drive team growth and agency success
• Partner with senior agency leadership (Account, Strategy, Creative, Medical, Operations) to align project management strategies with broader business objectives
• Oversee project budgets, scopes, and timelines at both the account and portfolio level; ensure profitability and compliance with client agreements
• Lead the creation and refinement of operational processes, tools, and systems to enhance cross-functional collaboration and project transparency
• Serve as a primary escalation point for project delivery issues, proactively identifying risks and implementing mitigation strategies
• Oversee the development of Statements of Work (SOWs) and collaborate closely with Finance and Business Management teams to manage financial performance
• Guide resourcing conversations and capacity planning in partnership with Resource Management, ensuring optimal team utilization
• Maintain high visibility across departments and contribute to agency-wide initiatives, change management efforts, and operational strategy
• Represent the project management discipline in executive forums, contributing to planning, growth, and innovation initiatives
• 12+ years of experience in project management within pharmaceutical advertising or healthcare communications
• Proven experience managing cross-functional teams and overseeing complex, multi-channel campaigns in both HCP and DTC spaces
• Bachelor's degree required; advanced degree a plus
• Strong leadership skills with a demonstrated ability to grow and develop high-performing teams
• Deep understanding of agency workflows, budget management, and end-to-end production processes
• Skilled in developing and implementing scalable project management methodologies and tools
• Confident communicator with excellent interpersonal and client-facing skills
• Proficiency in project management platforms (e.g., Workfront, Smartsheet, Asana) and operational reporting tools