CLM Business Analyst

Capgemini US LLC is seeking a dynamic and experienced Business Analyst to join their Contract Lifecycle Management team. The ideal candidate will have a strong background in CLM and will be responsible for gathering and validating business requirements, analyzing contract configurations, and facilitating communication between clients and internal teams.

Responsibilities:

• Conduct workshops with stakeholders to gather, document, and validate business requirements for CLM projects
• Analyze, document, and redesign current-state contract configuration and workflows
• Strong ability to analyze complex processes and translate them into functional, user-centric technical specifications
• Facilitate requirements gathering sessions, demos, UATs and other key meetings with client stake holders
• Act as the primary liaison between the client and internal teams, ensuring clear communication and understanding of project requirements
• Configure CLM platform - Docusign, including setting up workflows, templates, metadata, and user dashboards
• Support user acceptance testing (UAT), develop test cases, and troubleshoot issues to ensure quality
• Collaborate with both onshore and offshore team members to ensure seamless project delivery
• Ability to work in USA Eastern business hours (8 AM ET to 5 PM ET)

Requirements:

• Strong CLM background with an understanding of Contract Management Process
• Ability to analyze complex processes and translate them into functional, user-centric technical specifications
• Experience conducting workshops with stakeholders to gather, document, and validate business requirements for CLM projects
• Experience analyzing, documenting, and redesigning current-state contract configuration and workflows
• Experience facilitating requirements gathering sessions, demos, UATs and other key meetings with client stakeholders
• Ability to act as the primary liaison between the client and internal teams, ensuring clear communication and understanding of project requirements
• Experience configuring CLM platform - Docusign, including setting up workflows, templates, metadata, and user dashboards
• Experience supporting user acceptance testing (UAT), developing test cases, and troubleshooting issues to ensure quality
• Ability to collaborate with both onshore and offshore team members to ensure seamless project delivery
• Ability to work in USA Eastern business hours (8 AM ET to 5 PM ET)
• Knowledge and understanding of configuring CLM platform like Docusign or Icertis