US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking a Field Merchandising Manager responsible for in-store merchandising planning and execution for Wearables product demos in the US market. This role requires strong project management skills and the ability to work collaboratively across various teams and external partners.
Responsibilities:
- Prioritize large volumes of projects across thousands of retail doors, most with tight deadlines and extreme complexity, with some guidance from the Field Merchandising Lead
- Partner closely with internal and external key partners on a regular basis to align and drive impact and results with the utmost efficiency and accuracy while moving fast
- Act as liaison between regional 3rd party labor agencies, fixture display companies, channel marketing managers, demo tech team, field sales, visual merchandising, and Essilor Luxottica on any issues that come up in our retail partners
- Manage 3rd party labor agencies to execute projects in brick-and-mortar retailers globally to ensure deliverables are met
- Build highly detailed execution plans for a variety of initiatives across multiple product lines
- Review instructions and execution for multiple projects simultaneously with a keen eye for detail
- Understand display fixture production process and installation implementation processes to properly prepare workback schedules and deliverables to share cross-functionally both internally and externally
- Critical to understand various retailer 3rd party labor operations to drive best-in-class execution
- Track field execution, including progress and results, and prepare reports for internal stakeholders
- Analyze demo data, flag potential roadblocks, and work with external partners to ensure in-store demo compliance
- Process all invoices and work closely with the Field Merchandising Lead to ensure all 3rd party labor projects are to budget
Requirements:
- 3 years of professional experience on either the brand side of retail in-store merchandising or the vendor side of retail in-store merchandising
- 3 years of project management experience
- 3 years of third-party labor management experience
- Proven ability to understand the unique operating conditions within each retailer and how that impacts the planning and executing of the initiatives for all product lines
- Must have experience sharing program/project updates across broad teams and organizations - transparency is key within the culture and the ability to communicate, clear concise cross-functionally
- Extremely high level of accuracy and attention to detail with the ability to track and articulate the intricacies of complex fixture installations
- Experience managing relationships with cross-functional stakeholders and external vendors
- Must have experience partnering with external stakeholders
- Excellent at finding the root cause of issues or gathering the necessary cross-functional members to find that cause or solution to an issue
- Strong interpersonal skills, approachable and flexible
- Experience with navigating various organizational environments where culture and structure vary
- Excellent communicator, superb verbal, and written communication
- Experience with Google G suite and Microsoft suite of software applications
- Familiarity with Essilor Luxottica retail partners and their guidelines/processes
- Experience in planning large-scale executions and installations from concept stage through prototype and production stages
- Experience working in a highly cross-functional setting
- Experience maintaining budgets and fiscal responsibility
- Mobile Carrier and/or Specialty Retailer experience
- Experience with in-store tech demos or tech in a retail setting