Cloud Network Engineer - Cloud Network Services(CNS) (Remote)

Stage 4 Solutions is a large, global B2B Software company seeking an experienced Cloud Network Engineer. The role involves supporting the operation and maintenance of the company's global cloud network infrastructure, including various network services and collaboration with engineering teams to improve reliability and processes.

Responsibilities:

• Support the operation and maintenance of ServiceNow s global cloud network infrastructure, including backbone routing, top-of-rack (TOR) switching, VPN services, and application delivery controllers (ADCs)
• Assist with network operations across private and hybrid multi-cloud environments (e.g., Azure, AWS, GCP)
• Troubleshoot and resolve network issues, including urgent operational events
• Participate in the 24/7 on-call rotation as part of the Network Operations Engineering team
• Use automation tools (e.g., Ansible, GitLab) to help manage declarative infrastructure at scale
• Perform routine maintenance tasks such as software upgrades, patching, and version control
• Monitor network metrics (e.g., capacity, latency, availability) and escalate concerns proactively
• Collaborate with SRE and other teams to improve reliability and operational processes
• Contribute to change management and release readiness efforts in production environments
• Document procedures, infrastructure details, and troubleshooting steps clearly and accurately
• Work closely with senior engineers on design, architecture, and new initiatives
• Support the adoption of new tools and technologies under the guidance of more senior team members
• Participate in efforts to automate deployments and reduce operational toil

Requirements:

• 2+ years of experience in network operations, infrastructure engineering, or a related field
• Practical experience with load balancers (e.g., F5, NGINX), routing/switching (e.g., Juniper, Cisco), or security devices (e.g., Palo Alto, Radware). Basic understanding of network protocols and services such as TCP/IP, BGP, DNS, TLS/mTLS, and VPNs
• Exposure to public or hybrid cloud platforms (AWS, GCP, Azure) in a support or operational role
• Comfortable working in Linux environments and performing basic troubleshooting
• Familiarity with automation and scripting tools such as Ansible, Python, or Bash
• Understanding of observability and alerting tools (e.g., Prometheus, Grafana, Splunk)
• Willingness to learn and participate in incident response and root cause analysis
• Interest in infrastructure-as-code and CI/CD tools (e.g., GitLab CI/CD, Terraform)
• Detail-oriented mindset with a strong desire to automate and improve processes
• Good communication and collaboration skills
• Willingness to participate in a 24/7 on-call rotation, including weekends
• Bachelor's degree or equivalent working experience
• Must be a US citizen or a green card holder