Technical Business Analyst - API Integration

H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. They are seeking a Technical Business Analyst who will lead businesses in implementing technology solutions, participating in every stage of the software development lifecycle and ensuring effective communication among stakeholders.

Responsibilities:

• Responsible for leading businesses in implementing technology solutions in a cost-effective manner by determining the requirements of a project or program, leading or participating in the solutioning and design of requirements implementation and communicating results to/obtaining signoff from stakeholders
• Participate in every stage of the software development and/or implementation lifecycle, from analysis and design through testing, release, and maintenance while adhering to current Software Development Life Cycle (SDLC) processes
• Work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties, including vendors
• Responsible for complex business projects providing strong advice and counsel to their customers on solution options, timelines, designs, and implementation

Requirements:

• Bachelor's degree in computer science, Information Technology, Business Administration, or equivalent work experience
• 5+ years of experience in Information Technology and business/industry
• 5+ years' experience working on moderate-to-complex projects or systems
• API Analysis & Testing – Must be able to review and interpret API documentation from external partners, validate API functionality through hands-on testing using tools like Postman or Swagger and identify gaps, inconsistencies, and potential integration issues
• Troubleshooting & Issue Resolution – Must be able to investigate and resolve API-related issues during testing and implementation, and work closely with developers and vendors to identify root causes
• Strong understanding of RESTful APIs, JSON, and XML
• Familiarity with integration patterns and data mapping
• Strong background translating business requirements into technical specifications, collaborating with both business and IT stakeholders, creating technical documentation
• Agile/Lean methodologies, Waterfall experience preferred
• Knowledge of testing stages through the SDLC and ability to write and execute test plans and cases
• Experience with conversion of business and functional requirements to use cases, epics, and stories with acceptance criteria
• Extensive background with requirements gathering and analysis
• Strong verbal and written communication skills to explain technical concepts to both business and technical teams
• Engagement of developers and business partners to achieve target outcomes
• System integration design based on requirements
• Quantification of estimates and resource requirement
• Salesforce knowledge is a plus