Staff Technical Program Manager - Cloud Capacity & Engineering Ops

DigitalOcean is a cutting-edge technology company focused on simplifying cloud services. They are seeking a Staff Technical Program Manager to lead critical infrastructure scaling and capacity programs, collaborating across various departments to ensure efficient delivery and alignment with business demands.

Responsibilities:

• Own and drive large-scale programs focused on infrastructure scaling and global capacity expansion
• Plan and execute high-impact programs, such as the consolidation of small, expensive Data Centers into larger, more cost-effective sites
• Drive resource optimization initiatives, including harvesting unutilized memory and drives from deployed servers in DigitalOcean’s Data Centers for use in building new servers
• Translate product growth and business demand into clear, actionable capacity and infrastructure plans
• Partner with Finance, Product, and Engineering to align on forecasting, investment strategy, and prioritization of projects focused on scale
• Lead cross-functional execution across Data Center Operations, Supply Chain, and Infrastructure Engineering
• Proactively identify risks (supply constraints, deployment delays, forecast gaps) and drive mitigation strategies
• Establish and evolve frameworks for capacity planning, utilization tracking, and forecasting accuracy
• Drive executive-level alignment on tradeoffs between cost, performance, and availability
• Improve systems, tooling, and processes to enable scalable and repeatable infrastructure planning
• Deliver clear, data-driven insights to inform strategic decisions and long-term infrastructure investments

Requirements:

• 8+ years of experience in Technical Program Management or related roles in cloud infrastructure, data centers, or distributed systems
• Proven track record of leading complex, cross-functional programs with high business impact
• Strong understanding of infrastructure systems (compute, storage, networking) and how they scale
• Experience with capacity planning, forecasting, or supply/demand management in a technical environment
• Ability to operate at both strategic and execution levels, influencing senior stakeholders and driving alignment
• Strong analytical mindset with experience using data to inform decisions and drive outcomes
• Exceptional communication skills with the ability to simplify complex topics for diverse audiences
• Comfort navigating ambiguity and driving clarity in fast-moving environments
• Bachelor's degree or higher in a technical or business-related field
• Experience with data center operations, hardware supply chain, or global infrastructure deployment
• Familiarity with capacity modeling, forecasting tools, or infrastructure planning systems
• Experience in high-growth or hyperscale cloud environments