Project Manager II - Implementation

Alkami Technology is a digital sales and service platform provider for U.S. banks and credit unions. They are seeking a Project Manager with implementation experience to manage customer implementations, establish schedules, and coordinate cross-functional teams to ensure successful production launches.

Responsibilities:

• Manage and lead new client implementation projects, serving as the primary point of contact throughout the product lifecycle
• Develop and maintain project schedules, coordinating tasks across cross-functional teams
• Track project progress, manage risks using the ticketing system, and proactively implement mitigation strategies
• Communicate project status, risks, and deliverables clearly to internal and external stakeholders
• Maintain all necessary documentation, including meeting notes, scope changes, and client communications
• Collaborate with Product, Engineering, and Customer Success teams to address issues and deliver solutions
• Manage project scope, timelines, and budgets while ensuring client satisfaction
• Host regular client meetings and travel for on-site visits when necessary
• Support process improvements, refine workflows, and mentor new team members as needed
• Track project financials and ensure time compliance for accurate reporting
• Work closely with Client Success and Sales teams to ensure a seamless post-launch transition
• Travel to meet with clients during the implementation lifecycle

Requirements:

• 5-7 years of project management experience in the financial services (FinTech, Online Banking, etc.) industry is required
• Proven ability to manage multiple, complex projects within scope, timeline, and budget
• Strong communication skills with the ability to convey project updates and risks effectively
• Proficiency in project management tools such as Workfront, Microsoft Project, Jira, Smartsheet, and Confluence
• Exceptional organizational and problem-solving abilities in a fast-paced environment
• Experience managing tickets, backlogs, and client-reported issues
• Proficiency with Microsoft Office Suite (Excel, Project, Word) and Google Suite tools (Docs, Sheets, Slides)
• Ability to work independently while fostering collaboration across teams
• Ability to travel up to 25%
• Familiarity with project management principles, methodologies, and tools
• Strong financial acumen and experience managing project budgets and financial performance
• Proven leadership skills with the ability to build and maintain stakeholder relationships
• Experience collaborating with cross-functional teams to ensure project goals are met
• Ability to prioritize tasks and adapt to changing project requirements
• Experience mentoring team members and driving process improvements