Lifecycle Marketing Strategy, Planning & Ops Manager (Remote)

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. The Lifecycle Marketing Strategy, Planning & Ops Manager plays a critical role in establishing the strategic operating rhythm for Customer Lifecycle Marketing, ensuring initiatives align with business priorities and driving visibility across stakeholders.

Responsibilities:

• Establishes and drives a strategic operating rhythm across Customer Lifecycle Marketing to ensure initiatives remain aligned with business priorities and objectives
• Helps to align cross functional teams around shared goals and outcomes
• Works with leadership to define strategic roadmaps that clearly define end state, key results, as well as key milestones
• Delivers transparent, timely updates to leadership and stakeholders on progress toward strategic goals, including risks, blockers, and areas requiring decision or escalation
• Creates operational rigor and accountability by improving organizational processes, governance, and visibility across lifecycle marketing initiatives
• Serves as a strategic partner to leadership by organizing priorities, clarifying tradeoffs, and helping guide execution against long-term objectives

Requirements:

• Bachelor's degree in Marketing, Business, Communications, or a related field
• 6-10 years of experience in strategy, comms, change management, or related field
• Experience coordinating cross-functional initiatives and working with multiple stakeholders
• Demonstrated ability to manage project plans, timelines, milestones, and deliverables
• Experience preparing status updates, reporting, or presentations for senior leadership and stakeholders
• Communications certification
• Strong organizational, planning, and communication skills with the ability to manage multiple priorities
• Experience supporting organizational strategy, either in marketing or outside of marketing
• Experience working within lifecycle marketing, digital marketing, or customer journey programs
• Experience creating executive-ready summaries that clearly communicate progress, risks, and next steps
• Strong analytical and problem-solving skills with the ability to operate in ambiguity