Project Manager (Operations)

Octagon is a global sports, entertainment, and experiential marketing firm recognized as one of the “Best Places to Work in Sports.” They are seeking a Project Manager (Operations) to support the Strategy team by organizing internal workflows, managing resources, and implementing new tools and processes to enhance efficiency.

Responsibilities:

• Support weekly Strategy status meetings by preparing agendas, tracking updates, and capturing next steps
• Maintain project trackers, timelines, and documentation to ensure all deliverables stay on schedule
• Help organize and maintain digital filing systems and shared team folders to improve accessibility and consistency
• Join key meetings as needed, take notes, and share recaps with relevant stakeholders
• Assist in developing and documenting team procedures and processes
• Support case study development and project debrief meetings when projects wrap
• Gain and maintain general knowledge of how Strategy work is conducted in order to effectively support with the transition of briefs into actionable scopes of work
• Manage intake for new strategy requests and assist in setting up briefing meetings
• Help translate new briefs into actionable next steps or work plans
• Support the creation of project estimates and scope documents under the guidance of team leads
• Request and track project time codes to ensure accurate reporting
• Maintain visibility into team workloads and help update internal resourcing tools
• Track billable and non-billable hours to ensure accurate reporting
• Assist with onboarding and offboarding processes for new or transitioning team members
• Support management of team budgets, vendor setups, and invoice processing
• Act as the company’s AI conduit, partnering with engineers and project teams to develop new workflows, naming conventions, and documentation standards that unlock AI-driven efficiencies
• Help document and test new AI workflows, naming conventions, and file structures
• Promote AI adoption by helping teammates learn new tools and best practices

Requirements:

• 2-4 years of experience in operations, project coordination, or a related role—preferably supporting strategy, marketing, or creative teams
• Curious and organized, with a natural drive to make systems and processes run more smoothly
• Comfortable working in spreadsheets, trackers, and shared team tools
• You're comfortable using emerging tools (including AI-enabled tools) to help organize work, improve efficiency, and support better day-to-day operations
• Strong attention to detail and follow-through—you like closing the loop and keeping things on track
• Proactive, reliable, and collaborative—you know when to take initiative and when to ask questions
• Proficiency with Microsoft Office Suite (Copilot, PowerPoint, Word, Excel, Teams, Copilot)