Solutions Engineering Manager - DroneSense

Versaterm is a global public safety solutions company dedicated to enhancing community safety through innovative technology. They are seeking a Solutions Engineering Manager to lead the Solutions Engineering team for DroneSense, focusing on technical pre-sales excellence and cross-functional collaboration to drive customer success.

Responsibilities:

• Build, mentor, and lead a high-performing team of Solutions Engineers
• Establish best practices for pre-sales engagement, technical discovery, and solution delivery
• Foster a culture of accountability, continuous learning, and customer-centric problem solving
• Provide coaching on deal strategy, technical positioning, and executive communication
• Partner with Account Executives and Sales Leadership to support complex, multi-stakeholder sales cycles
• Lead and oversee delivery of tailored product demonstrations aligned to customer needs and operational workflows
• Act as a senior technical and domain expert in high-impact deals and strategic accounts
• Support field engagements, executive briefings, and on-site demonstrations with public safety agencies
• Collaborate with Sales leadership to develop and refine territory and account strategies
• Use data-driven insights to identify high-value opportunities and optimize resource allocation
• Contribute to pipeline development and help drive deal progression through technical validation
• Oversee strategic pilot programs and customer trials, defining success criteria and ensuring alignment across teams
• Lead post-trial evaluations and support conversion of pilots into long-term customers
• Partner with Customer Success to ensure seamless handoff from pre-sales to post-sales and long-term adoption
• Work closely with Product and Engineering to relay customer feedback, feature requests, and market insights
• Partner with Marketing to support messaging, positioning, and field enablement
• Help shape product positioning within the public safety and drone ecosystem
• Represent DroneSense at industry events, conferences, and customer engagements
• Build credibility and relationships with public safety leaders and key stakeholders
• Serve as a trusted advisor in mission-critical operational environments

Requirements:

• 5+ years of experience in Solutions Engineering, Sales Engineering, or Technical Pre-Sales, with leadership or management experience
• Strong technical acumen combined with business and operational understanding
• Prior experience scaling or building Solutions Engineering teams
• Proven ability to support and close complex, enterprise-level deals
• Experience delivering impactful product demonstrations and leading technical discovery
• Strong executive presence with the ability to influence internal stakeholders and external customers
• Experience collaborating cross-functionally across Sales, Product, Marketing, and Customer Success
• Excellent written and verbal communication skills
• A hands-on, low-ego leadership style with a willingness to operate as both coach and contributor
• Ability to execute with minimal direction in a fast-paced, high-growth environment
• The ideal candidate will champion AI‑forward initiatives across the sales lifecycle to improve accuracy, efficiency, and competitive differentiation
• Experience in public safety, drone/UAS technology, or mission-critical SaaS platforms
• Experience supporting government or public sector sales cycles
• Familiarity with integrations, APIs, and technical solution architecture