Senior Site Reliability Engineer - Remote

Optum is a leading health services and innovation company dedicated to helping people live healthier lives. The Site Reliability Engineer will architect, develop, and maintain Optum Serve's cloud environment, working closely with software engineers and DevOps engineers to ensure a secure and high-performance cloud infrastructure.

Responsibilities:

• Build, maintain, and operate IaaS and PaaS infrastructure in Azure commercial and government clouds
• Work closely with dev teams to identify and measure SLOs, SLAs and SLIs
• Act a strong contributor to development of platform services including architecture, provisioning, configuration, deployment, and support
• Perform integrations with central logging, metrics dashboards, instrumentation, incident monitoring and management
• Build/integrate/administer systems and tools that enable engineering teams to observe their applications in production with autonomy (Dashboards, APMs)
• Support software and/or cloud-infrastructure in an on-call rotation basis
• Assist with identification and remediation of technical problems at the root cause by continuously implementing automation, self-healing, and real-time monitoring to production systems
• Maintain and improve operational tooling, frameworks
• Build frameworks that test the performance and resiliency of our platform services/tools
• Automate alerts for metrics on performance, cost, vulnerabilities, risk, compliance violations
• Improve processes and champion automation of any manual items around support

Requirements:

• 6+ years of experience working within a cloud engineer/SRE role
• Experience with infrastructure as code (IaC) tools like Terraform, Pulumi
• Experience with Kubernetes deployment tools like Helm, ArgoCD, Flux
• Experience supporting infrastructure in production cloud environments
• Some experience with monitoring tools (Azure Monitor, Splunk, Dynatrace, Graphana, Prometheus)
• Experience working with RESTful services
• Expert knowledge of a cloud service provider
• Expert knowledge and hands on production experience in Kubernetes (bare metal or managed) cluster setup and management
• Knowledge of Encryption, Public Key Infrastructure (PKI), understanding of OWASP
• Understanding of identity and access management (IAM)
• Familiarity with IDEs and Source Control tools like Visual Studio Code and Git
• Proven solid awareness of networking and internet protocols
• Available and willing to be 24/7 on-call rotation
• United States citizenship is required for this position
• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Math, Physics
• Master's Degree with coursework focused on advanced algorithms, mathematics in computing, data structures or related field
• Expert knowledge of Azure
• Demonstrate passion about infrastructure automation
• Proven ability to prioritize work in a fast-paced environment
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy