HQ Experience Center Coordinator

Job Title: HQ Experience Center Coordinator

Location: San Francisco, CA (Onsite)

Hire Type: Contract (6 months+)

Job Summary

At least 3 years executive briefing center experience. Customer service, hospitality, marketing or media events experience preferred. This position is based at our global HQ in San Francisco and requires full-time in-person, on-site attendance. Must also be available to occasionally work evenings and weekends. If you are creative, passionate, fun, agile, dependable, and collaborative and looking for a place to grow we d love to talk to you!

Duties:

We are seeking a talented and enthusiastic HQ Experience Center Coordinator to support the planning and execution of high-impact guest experiences and events at our Experience Center in San Francisco. This role will work with passionate experts and contribute to the creation of unforgettable experiences that showcase the power of client technologies. You will contribute to the operation of customer, press, fan, and internal events and demo-focused HQ visits, which will include varied state-of-the-art labs throughout the building and our on-site client Cinema. You will lead and/or support the planning and execution of events and experiences for high-profile external customers and partners. This role is a unique opportunity to further your experience with strategic guest engagements and events production while working with a globally recognized entertainment brand that is known for its supportive, collaborative culture.

Responsibilities:

Among other tasks, this role will:

• Lead agenda creation and planning for HQ Experience Center guest visits, including coordination of tech showcases, presenters, meeting spaces, F&B, and other logistics
• Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Dolby Cinema movie screenings for our tier 1 ecosystem partners
• Provide guidance to and enable the success of cross-functional colleagues who host events at HQ
• Assist the 1275 Experience Center Lead with how we continue to optimize operations, data capture, and deliver value-proving reports Essential Qualities
• Positive attitude, a passion for logistics, and strong organizational skills are most critical
• Passionate about events and strategic guest experiences
• Comfort in high-pressure, high-visibility moments and an ability to stay calm and solution/action-oriented in those moments
• Desire to learn, grow, push boundaries, and build efficiency
• Self-starter with a positive and solution-oriented demeanour.

Essential Qualities:

• Positive attitude, a passion for logistics, and strong organizational skills are most critical.
• Passionate about events and strategic guest experiences.
• Comfort in high-pressure, high-visibility moments and an ability to stay calm and solution/action-oriented in those moments.
• Desire to learn, grow, push boundaries, and build efficiency.
• Self-starter with a positive and solution-oriented demeanor.

Qualifications:

• Strong written and verbal communications skills
• Comfort level with speaking to all levels of staff and management, including C-level executives and talent
• Intellectual curiosity; interest in consumer technology and the entertainment industry
• Proficiency with Microsoft Suite (Outlook, Word, Teams, Excel, PowerPoint)
• Aptitude to learn tools and platforms this role often leverages, such as: Airtable, Smartsheet, Miro, event registration platforms, Concur, and survey tools