McKesson is a Fortune 10 company known for its impact on healthcare, providing insights and services to improve quality care. The Senior Strategic Business Consultant will manage and deliver strategic initiatives, collaborating with cross-functional teams to ensure projects meet business requirements and timelines while utilizing Agile methodologies.
Responsibilities:
- Leads the development of business cases for internal strategic projects, whose goals align with the enterprise vision, mission, and business strategies of the organization
- Provide strategic and tactical direction for all aspects of delivery of a process
- Extremely consultative and provides partners with alternate solutions and recommendations for processes, systems, and solutions
- Conducts business analysis activities using different methodologies as needed for each project
- Develops detailed project plans, implementation schedules, project cost estimates, resource plans, and budgets. Coordinates activities, defines deliverables and milestones, and participates in team assignments. Sets and controls scope
- Identifies project critical path and dependencies to other ongoing initiatives within the businesses
- Identifies project risks and possible mitigations
- Takes lead in change management process for each project; anticipates change leadership needs for business
- Ability to design, develop, or modify business processes, with identification of bottlenecks and process capacities. Ability to map as-is and to-be business processes
- Collaborates with business partners to devise/modify processes to solve complex problems and/or improve existing processes
- Ability to understand and articulate the To-Be vision and to champion it across the organization
- Tracks project issues through resolution during pre- and post-implementation phases
- Manage project activities and tasks, monitor processes, and any business, IT, technical issue resolutions
- Leads/conducts/participates in all aspects of the project, including requirements identification, analysis, design and development, testing (including User Acceptance Testing), and training
- Manages and monitors project budget and timeline
- Facilitates and participates in daily scrum, sprint planning, and retrospective meetings
- Facilitates, in collaboration with IT partners and business, the backlog grooming process and works with the product, development, and business teams to size features, enhancements, understand dependencies, constraints, risks, etc
- Supports improvement of project delivery through process improvement and operational excellence
- Coaches and mentors team in the adoption and maturity of the Agile/SAFe methodologies
- Provide regular project status updates to stakeholders and business leadership
- Collaborates with external vendors on various project delivery assessments and initiatives
- Manages the integration of vendor tasks, and tracks vendor deliverables
- Provides thought leadership on initiatives gained through research and benchmarking analysis as needed; anticipate trends and ensure appropriate solutions for the business
- Demonstrated strong, collaborative working relationships with key stakeholders
- Measures the project solution benefits and key measures of success post-implementation to ensure project benefits are realized
Requirements:
- 7+ years project management or relevant experience, ideally at McKesson/in healthcare industry
- Bachelor's degree in business, technical or healthcare related field or equivalent
- PMP Certification a plus
- 7+ years of experience managing strategic initiatives, preferably with process and technology focus
- 5+ years of consultative experience in a project management-type role
- Tenured, proven track record managing cross-functional projects ranging in size, complexity, and impact; experience in all aspects of project management to ensure proper resource management/utilization, delivery against scheduled commitments, risk mitigation, issue management, and effective management of client expectations
- Demonstrated leadership, managerial, consultative, collaborative, influencing and negotiation skills
- Demonstrated change leadership capabilities and knowledge
- Strong analytical background to understand how to leverage data to influence business decisions
- Demonstrated ability to build high trust relationships with key stakeholders (including business partners and vendors) and ability to communicate with and influence senior level executives
- Demonstrated utilization of project management methodologies, especially Agile / SAFe project delivery
- Strong financial and business acumen with ability to create and defend a business case to show value/benefit of project initiatives
- Experience with organizational, process, and technology projects as well as change leadership best practices
- Demonstrated conflict resolution and problem-solving skills with focus on openness, honesty, and respect
- Ability to be flexible and quickly adapt to change and high growth environments
- Ability to manage a portfolio of diverse projects across multiple business partners with multiple geographical locations
- Proven ability to coach, mentor and motivate project team members
- Demonstrated ability to measure and achieve projective objectives
- Exceptional communication skills- written, verbal, presentation, and meeting facilitation
- Outstanding organizational skills with a high attention to detail
- Ability to work in a constantly changing environment
- Knowledge of Salesforce technology, chatbots, artificial intelligence
- Six Sigma Black Belt or Green Belt preferred
- Prior experience with Salesforce technology projects
- Agile / SAFe working knowledge and experience in data analytics
- Experience working as a project manager or process consultant in a supply chain organization (distribution/logistics, contact center, inventory, etc.) environment
- Proficient in all MS Office products
- Working knowledge of Visio and project/program management software