Project Manager (IT- Infra), SharePoint migration, M365 Support 12+ Mths Cont NYC

JPC - 3558

Level 3: ( 5 to 8 yrs of industry Exp)

Loc: NYC

Duration : 12 months

Title: Project Manager (IT- Infra), SharePoint migration, M365 Support 12+ Mths Cont NYC

Description:

The Project Manager will lead and coordinate the global migration of local and shared content including U drives, L drives, shared network folders, and legacy SharePoint sites' to Microsoft OneDrive and SharePoint Online.

This role ensures a seamless transition to modern cloud based storage by driving planning, execution, stakeholder alignment, governance, and risk management across multiple business units.

The ideal candidate is an experienced project manager with strong communication skills, deep familiarity with Microsoft 365, and the ability to navigate complex, cross functional environments.

Key Responsibilities

• Project Planning & Governance
• Develop and maintain the overall project plan, migration schedule, wave structure, communication strategy, and success metrics.
• Define scope and prioritization for content migration across business units and geographic regions.
• Maintain strong program governance through standardized reporting, issue/risk logs, and executive level updates.

Execution & Delivery

• Lead day to day execution of migration waves including readiness checks, tool execution, validation, and cutover activities.
• Coordinate work with other internal Technology teams, (Infrastructure, Collaboration Services, Information Security).
• Ensure all migration steps: including remediation of legacy features, permissions mapping, and content hygiene, are executed according to enterprise standards.
• Drive pilot BU migrations and scale up phases while monitoring throughput, blockers, and performance of migration tooling.

Stakeholder & Change Management

• Serve as primary liaison across business units, Site Owners, Technology Owners, and line of business leadership.
• Facilitate workshops, readiness briefings, and migration governance calls to align expectations and communicate upcoming changes.
• Deliver user focused communication including pre migration notices, post migration instructions, and targeted guidance for high impact groups.
• Support end users and site owners through transition, coordinating with Service Desk and Support teams for issue resolution.

Business Unit (BU) Risk Management

• Identify, document, and actively manage BU specific risks associated with the migration (e.g., data sensitivity, legacy workflows, regulatory exposure, access inconsistencies, operational dependencies).
• Conduct pre migration BU risk assessments to validate content types, special handling requirements, and business critical processes.
• Work with BU Leadership, BU Risk Officers, and Technology Risk to ensure risks are properly logged, categorized, tracked, and mitigated before migration activities begin.
• Communicate dependency based risks (e.g., disabling sync clients, addressing deprecated features, preparing critical applications) and drive timely BU action.
• Maintain a structured BU level risk register with clear owners, due dates, mitigation plans, and escalation paths.
• Validate that post migration access controls, retention rules, audit readiness, and governance policies meet corporate standards before sign off.

Quality, Compliance & Documentation

• Ensure that migration activities comply with data governance, retention policies, entitlements standards, and regulatory requirements.
• Maintain documentation of all major decisions, cutover steps, mapping files, and validation reports.
• Track and report quality KPIs such as content success rates, remediation completion, user adoption, and error reduction.
• Capture lessons learned for continuous improvement across future migration cycles.

Required Qualifications

• 5+ years of experience, preferably in enterprise technology, end user computing, digital transformation, or infrastructure programs.
• Proven experience leading migration projects
• Strong working knowledge of OneDrive, SharePoint Online, permissions, content lifecycle, retention, and collaboration patterns.
• Excellent communication skills with the ability to manage diverse stakeholder groups, including executives, technical teams, and end users.
• Ability to manage multiple concurrent workstreams, deadlines, and dependencies.
• BA Degree required

Preferred Qualifications

• Experience with large scale enterprise migrations, including phased/pilot approaches, cross region rollouts, and high volume entitlement changes. -Familiarity with Microsoft Migration Manager, SharePoint Migration Tool (SPMT), or third party migration solutions.
• Understanding of information security, data classification, and regulatory compliance frameworks.
• Experience partnering with BU Risk, Compliance, and Governance teams.