Senior Product Manager, Agent Performance

Zillow is a leading real estate platform dedicated to helping customers navigate buying, selling, financing, and renting with greater ease and confidence. The Senior Product Manager, Agent Performance will focus on building and scaling a network of high-performing agents to enhance customer experience and drive conversion through strategic performance management.

Responsibilities:

• Identify and clearly articulate customer problems, balancing agent and customer feedback with business needs
• Define goals and success metrics for your product area and prioritize what to build to achieve them
• Inform Zillow’s strategy by understanding customer needs, analyzing competitors, and staying current on industry and technology trends
• Analyze qualitative and quantitative data on agent and customer performance to rapidly test, measure, and iterate on your team’s products
• Coordinate across product, operations, and go‑to‑market teams to align product work with high‑level business strategy

Requirements:

• 5+ years managing products from concept to launch, or equivalent experience
• Strong analytical abilities; you pair data with intuition to define product strategy, roadmaps, and development tradeoffs
• Proficient in modern product discovery techniques and familiar with agile methodologies
• Demonstrated technical skill and comfort evaluating the strengths and weaknesses of product approaches and proposals
• Demonstrated strategic vision and leadership, with the ability to inspire, influence, and drive outcomes without direct authority
• Expert verbal and written communicator with a proven track record of collaborating effectively with engineers, designers, and leaders at all levels of the organization
• Here at Zillow, we value the experience and perspective of candidates with non‑traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences