Salesforce Developer

Ark Infotech LLC is seeking a Salesforce Developer for a contract-hire role, where the candidate will be hired by the client after six months. The ideal candidate will own technical delivery across complex implementations, engage with stakeholders, and ensure quality in multi-environment deployments, particularly in the public sector.

Responsibilities:

• Own architecture decisions for OmniStudio/Vlocity configuration including OmniScripts, FlexCards, DataRaptors, Integration Procedures, and DataPacks
• Prioritize configuration and platform-native PSS capabilities over custom development — exhaust declarative and OmniStudio options before writing custom Apex or LWC
• Review user stories, estimate story points, and allocate stories to developers before sprint planning
• Lead the dev squad in technical discussions and solution design sessions
• Conduct code reviews and enforce development standards across teams of onshore and offshore developers
• Execute and coordinate deployment across SIT, UAT, and production environments; manage SFDX and Vlocity CLI tooling
• Monitor production stability; log and triage defects identified in production environments
• Follow up on Salesforce support tickets escalated to Salesforce Professional Services or support
• Lead data migration efforts including complaint and licensing data migration workstreams
• Support UAT phases including manual steps, user creation, and issue triage
• Collaborate with the Business Analyst and Product Owner to refine user stories, validate acceptance criteria, and flag scope or dependency issues early
• Develop Apex (classes and triggers), Lightning Components/LWC, and declarative flows to extend Salesforce PSS for licensing and regulatory workflows
• Design and configure constituent-facing Digital Experience (Community) sites including user registration, portal access, and self-service licensing workflows
• Design and implement role-based access controls, permission sets, sharing rules, and data visibility patterns appropriate for multi-agency government environments
• Build and maintain REST and SOAP API integrations, platform events, and outbound messaging to connect Salesforce PSS with external agency and state systems
• Build and maintain client trust with agency stakeholders; serve as technical point of contact for agency technical teams
• Contribute to LPI practice development — help build reusable patterns and tooling for future state government PSS implementations

Requirements:

• Bachelor's degree in computer science/information systems or related STEM field
• 5+ years of custom Salesforce development (Apex, LWC, Aura, Visualforce)
• 3+ years hands-on experience with Salesforce OmniStudio (formerly Vlocity) — OmniScripts, FlexCards, DataRaptors, Integration Procedures
• Experience with Salesforce Public Sector Solutions (PSS) or Salesforce Industries (formerly Vlocity Government) strongly preferred
• Proven experience as a technical lead or senior developer on Salesforce delivery teams
• SFDX CLI and Vlocity CLI proficiency — project retrieve, deploy, DataPack import/export
• Experience with multi-environment deployment pipelines (dev / SIT / UAT / production)
• Strong declarative skills: Lightning flows, Validation Rules, Approval Processes, formula fields
• Experience designing and building Salesforce Digital Experience (Community) sites for constituent self-service portals
• Strong implementation experience with Profiles, Permission Sets, role hierarchies, sharing rules, and multi-agency data visibility models
• REST and SOAP Web Services, Apex Callouts, Outbound Messaging, platform events, and streaming API
• Data migration experience — extraction, transformation, and load for government licensing or regulatory data
• Salesforce Certifications required: Platform Developer I. Platform Developer II highly preferred
• Strong analysis and troubleshooting skills; ability to diagnose production and sandbox environment issues
• Ability to work in Agile/Scrum team scenarios
• Prior experience on state, local or federal government Salesforce engagements
• Experience with licensing, permitting, or regulatory workflow implementations
• Salesforce Shield — Event Monitoring, Field Audit Trail, Platform Encryption
• DevOps tooling: code scanning, CI/CD pipeline configuration. (Copado/Gearset)
• Mobile offline development experience
• Knowledge of AppExchange managed packages and security review requirements
• Experience coordinating deployments with client-controlled production environments (limited access scenarios)