Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Medical Imaging Field Engineer will be responsible for servicing multimodality imaging equipment in the East Texas and Shreveport area, ensuring optimal system performance and customer satisfaction.
Responsibilities:
- You will be servicing Mulimodality Imaging Equipment in the East Texas / Shreveport area. Customer Service Engineer Level based on prior experience
- You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites
- You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
- You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
Requirements:
- Minimum high school diploma, Technical Degree or equivalent experience
- 1-2+ Years of field service experience is desired
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
- You have strong customer service and communication skills
- Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
- Valid driver's license, ability to drive independently day and night, and good driving record required
- Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
- You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
- You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
- You have experience in testing, repairing and maintaining capital medical equipment
- You are proficient in the use of tools and service test equipment