Business Analyst

BlueCross BlueShield of Tennessee (BCBST) is seeking a technically proficient Business Analyst with a strong foundation in data reporting and process improvement. This role is critical for supporting gap identification initiatives through accurate data delivery and maintaining operational reports that inform leadership decisions.

Responsibilities:

• Design, development, assessment, and implementation of organizational management projects, policies, and/or procedures
• Identifying business process improvement projects for internal business groups, and making recommendations to management on efficiencies
• Conducting cost/benefit evaluations on various external and internal resources
• Analyzing business requirements and production specifications to improve the effectiveness of the organization's management operations

Requirements:

• Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment
• 3 years - Technical or operational experience required
• Database reporting skills utilizing Access, Cognos and data warehouse
• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability
• Analytical and decision-making abilities
• Proficient in Microsoft Office (Outlook, Word, Excel, Access and PowerPoint)
• Must be a team player, be organized and have the ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Experience developing, validating, and maintaining reports and dashboards using Tableau, with a strong understanding of data visualization best practices
• Working knowledge of SQL for querying, validating, and analyzing large datasets to support reporting and operational insights
• Highly proficient in Microsoft Excel, including advanced formulas, pivot tables, data validation, and efficient data manipulation techniques
• Demonstrated experience translating business requirements into actionable reporting and insights for operational and leadership audiences