Senior Manager, Sales Product Enablement

Zillow is a leading real estate platform that is reimagining how people navigate the real estate market. The Senior Manager of Sales Product Enablement will lead a team responsible for developing and delivering sales enablement programs that enhance sales performance and drive measurable outcomes.

Responsibilities:

• You will set the priority, direction, outputs, and SLAs for all product enablement development for the selling org
• Scope challenges, gather insights, and design high-impact solutions that improve sales performance
• Driving excellence in certification execution, documentation of product and process, and launch communications
• Translate operational and product changes into clear, actionable programs that drive adoption and results
• Develop materials to on-board new hires on core/strategic suite of products
• Catalog product knowledge documentation in a way that is easy to search, find, and use. Own governance and accountability for those updating core materials
• Partner closely with Product, Marketing, Business Operations, and other stakeholders to align enablement with product launch timelines
• Serve as the subject-matter expert and trusted advisor for sales on product changes
• Maintain strong feedback loops to ensure programs are relevant, scalable, and high-impact
• Design, develop, and deliver high-quality enablement content, including playbooks, guides, process documents, frameworks, and workshops
• Lead live and virtual sessions, coaching managers and sellers on adoption of new processes and tools
• Pilot and iterate on new approaches to maximize learning, adoption, and behavioral change
• Defines and executes against success metrics for the team. Can translate output metrics into actionable input driven programming
• Analyzes adoption trends providing insights on product adoption. Leads content updates to increase adoption of core products
• Open to and promotes ideas and change where scalability and impact are clear
• Is scientific in your approach to hypothesis testing and launching

Requirements:

• 10+ years of experience in sales, sales enablement, field enablement, product marketing, or related fields
• Proven track record designing and delivering sales enablement initiatives that drive measurable sales outcomes
• Demonstrated ability to manage cross-functional initiatives without direct authority
• Deep understanding of sales motions, GTM execution, and performance drivers
• Strategic thinker who can translate high-level business goals into executable programs
• Highly organized with strong project and program management skills
• Excellent written and verbal communication skills, able to influence senior stakeholders
• Data-driven mindset with ability to measure, analyze, and iterate on program outcomes
• Comfortable operating in ambiguity and building scalable solutions
• Trusted partner with executive presence and a bias for action