Key skills
Generative AI technologiesGen AI Software SolutionsAI/ML solutionsAgileScrumSoftware project managementRisk managementTechnical guidanceProject ManagementAIMLGenerative AIRAGCommunication
About this role
NVIDIA is seeking a versatile and experienced Sr. Customer Program Manager - Gen AI Software Solution to manage the development and implementation of innovative NVIDIA AI Software Solutions for OEMs System Partners. This role will be pivotal in managing multi-functional teams and ensuring successful project delivery, while aligning with business objectives and client needs.
Responsibilities:
- Lead all aspects of the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects, from inception to deployment across multiple OEMs throughout the definition of a framework that contemplates all aspects from design, development, validation and deployment
- Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle
- Lead multi-functional teams of Infrastructure and Software engineers, Product managers, encouraging a collaborative and innovative work environment
- Provide technical guidance and support to the team, ensuring alignment to standard methodologies in Gen AI Software Solutions development and validation across OEM and our ecosystem partners
- Identify potential risks throughout the execution of the program, and develop mitigation strategies to ensure project success
- Establish and supervise key program/project metrics to evaluate project progress and outcomes
- Stay updated on NVIDIA Gen AI Software Solutions industry trends and new technologies to determine the best project direction and strategy
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
- 12+ years overall experience with 5+ years of experience in Gen AI Software and Solutions Project Management, with a focus on AI/ML solutions supporting external customers
- Proven experience managing complex software projects with multi-functional teams
- Strong understanding of Generative AI technologies including RAG, NIM and their applications
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse customers
- Proficiency in project management tools and methodologies (Agile, Scrum, etc.)
- Ability to analyze and solve sophisticated problems in a fast-paced environment