Business Analyst

Reliance Matrix is a company that focuses on optimizing service capabilities in the insurance industry. The Business Analyst will work with agile teams to support existing systems and new development initiatives, ensuring high-quality solutions that meet strategic initiatives.

Responsibilities:

• Ensures that key information needed to support Product Owner prioritization is current, accurate, and available in a usable format to drive high quality decisions
• Guides key stakeholders in development of Business Requirements and partners with development teams to understand functional specifications
• Ensures user stories are accurate and comprehensive relative to business requirements and acceptance criteria
• Works with development teams to connect user stories to functional specifications and anticipates/remediates discrepancies
• Ensures integrity of user stories as they are broken down and refined throughout hierarchy of work items in the product backlog
• Identifies where intent may be lost or overlooked during the work breakdown and refinement processes through descoping or supplementary requirement elicitation
• Ensures functional and non-functional requirements with appropriate documentation are represented effectively in the product backlogs
• Collaborates with the key stakeholders to ensure that the deliverable is properly defined and produces features and solutions that meet or exceed Product Owner expectations
• Leads the creation of user acceptance testing plans and coordinates execution efforts by defining requirements for test bed data
• Assists the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing
• Produces comprehensive documentation of business logic and related technical functionality as a reference guide for users
• Assists in production support process through triage and root cause analysis and proposes efficient solutions to issues open for remediation
• Evaluates native functionality from third party partners and identifies opportunities to meet business needs
• Possesses a detailed knowledge of business processes and has suggestions or ideas for improvement

Requirements:

• Bachelor's Degree preferred or other relevant three (3) years' work experience is required
• Has 2+ years' experience working as part of an agile team
• Strong analytical and problem-solving skills required
• Knowledge of Agile Development Methodologies
• Practical experience with Azure DevOps required
• Self-motivated and results oriented
• Excellent written, verbal and interpersonal communication skills required
• Have the ability to work independently and collaborate with internal business partners
• Takes an innovative approach to problem solving
• Demonstrated leadership and motivational skills in a fast-paced and collaborative work environment
• Proficiency in data analysis tools and programming languages, such as SQL and Excel
• Prior experience working with clients and producers preferred; insurance product knowledge is preferred along with proven ability to demonstrate planning and project management skills