Reliance Matrix is a company that focuses on optimizing service capabilities in the insurance industry. The Business Analyst will work with agile teams to support existing systems and new development initiatives, ensuring high-quality solutions that meet strategic initiatives.
Responsibilities:
- Ensures that key information needed to support Product Owner prioritization is current, accurate, and available in a usable format to drive high quality decisions
- Guides key stakeholders in development of Business Requirements and partners with development teams to understand functional specifications
- Ensures user stories are accurate and comprehensive relative to business requirements and acceptance criteria
- Works with development teams to connect user stories to functional specifications and anticipates/remediates discrepancies
- Ensures integrity of user stories as they are broken down and refined throughout hierarchy of work items in the product backlog
- Identifies where intent may be lost or overlooked during the work breakdown and refinement processes through descoping or supplementary requirement elicitation
- Ensures functional and non-functional requirements with appropriate documentation are represented effectively in the product backlogs
- Collaborates with the key stakeholders to ensure that the deliverable is properly defined and produces features and solutions that meet or exceed Product Owner expectations
- Leads the creation of user acceptance testing plans and coordinates execution efforts by defining requirements for test bed data
- Assists the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing
- Produces comprehensive documentation of business logic and related technical functionality as a reference guide for users
- Assists in production support process through triage and root cause analysis and proposes efficient solutions to issues open for remediation
- Evaluates native functionality from third party partners and identifies opportunities to meet business needs
- Possesses a detailed knowledge of business processes and has suggestions or ideas for improvement
Requirements:
- Bachelor's Degree preferred or other relevant three (3) years' work experience is required
- Has 2+ years' experience working as part of an agile team
- Strong analytical and problem-solving skills required
- Knowledge of Agile Development Methodologies
- Practical experience with Azure DevOps required
- Self-motivated and results oriented
- Excellent written, verbal and interpersonal communication skills required
- Have the ability to work independently and collaborate with internal business partners
- Takes an innovative approach to problem solving
- Demonstrated leadership and motivational skills in a fast-paced and collaborative work environment
- Proficiency in data analysis tools and programming languages, such as SQL and Excel
- Prior experience working with clients and producers preferred; insurance product knowledge is preferred along with proven ability to demonstrate planning and project management skills