Key skills
Pre-sales EngineeringCloud PlatformsAWSAzureGCPNetwork Security ProtocolsOAuthOAuth2SAMLLDAPREST APIsAPI GatewaysSDKsWeb DevelopmentJavaScriptHTMLFrontend FrameworksMobile DevelopmentiOSAndroidBackend DevelopmentJavaC#Node.jsPythonPHPRubyIP-based Real-time CommunicationsApplication SecurityPassword HashingSSL/TLSEncryption at RestXSSXSRFTerritory ManagementCAIGenerative AILLMLangChainLlamaIndexVercelOktaProduct ManagementSalesNetwork Security
About this role
Okta is a company focused on securing identities across various platforms, including AI. They are seeking a Solutions Engineer who will act as a technical expert in customer-facing sales, helping clients understand the value of Okta’s solutions and providing product demonstrations tailored to their needs.
Responsibilities:
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge
Requirements:
- 3-5+ years pre-sales engineering experience
- A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard
- Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Experience working with REST APIs, API Gateways, and SDKs
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- Exceptional communicator
- Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Typically 25% travel
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred
- Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc
- Experience integrating with microservices, data lakes, or customer data platforms
- Developed ReBAC or Fine Grain Authorization models
- Diagramming experience for user journey flows, complex architecture diagrams, etc