BLEN is a company dedicated to transforming digital experiences for government agencies and businesses through technology. They are seeking a Senior Product Designer to lead the development of innovative digital solutions, ensuring that products effectively address client challenges through impactful, user-centered design.
Responsibilities:
- Collaborate with management, engineering, and product teams to shape design vision and strategy
- Guide cross-functional teams in delivering high-impact design solutions aligned with client goals
- Develop and maintain design initiative briefs and discovery artifacts to foster shared purpose and success metrics
- Partner with clients to identify key challenges and prioritize user-centered outcomes
- Oversee design delivery, ensuring quality and adherence to client expectations
- Serve as the primary design point of contact for stakeholders
- Leverage deep knowledge of user-centered design methodologies to lead iterative, outcome-driven development
- Make critical decisions to keep projects on track and aligned with evolving client needs
- Balance program strategy with tactical design support as needed
- Mentor and coach junior designers, fostering professional growth
- Build and maintain strong relationships with internal and external stakeholders
- Participate in grading candidate homeworks and panel interviews
- Lead the delivery of design work including sketches, wireframes, UX flows, low and high fidelity prototypes
- Champion user needs and inclusive design in priority-setting and trade-off management
- Drive adoption of iterative, outcome-focused design practices
- Develop strategies that maximize value delivery within program constraints
- Lead accessibility tasks inclusive of 508 compliance and stay informed of emerging accessibility standards
- Ensure design processes and deliverables comply with relevant standards and regulations
Requirements:
- Bachelor's degree plus 7+ years of relevant experience
- Advanced experience in content design skills including plain language, inclusive content, concise writing, and content strategy
- Advanced knowledge of UX process and craft skills
- Experience tackling undefined, complex challenges with a strategic mindset
- Prior experience serving as a mentor to junior level team members
- Proficiency with design software such as Figma, Miro, Adobe or other designer tools
- Must be a US Citizen or legal resident and able to work domestically
- Must be able to attain low-level security clearance
- Master's degree in Design, HCI, or related field
- Experience with design systems and pattern libraries
- Knowledge of emerging design trends and technologies
- Professional certifications such as UXPA, IxDA, or other related certifications
- Experience in government or public sector projects