Director, Software Product Management

Packsize is a company focused on software product management, and they are seeking a Director of Software Product Management to lead their software product strategy and execution. This senior role involves defining product vision, collaborating with engineering teams, and ensuring products deliver customer and business value.

Responsibilities:

• Define and own a clear, cohesive software product vision aligned with Packsize’s business strategy and long-term platform goals
• Translate (internal and external) customer needs, operational realities, and technology trends into a prioritized, outcome-driven software roadmap
• Balance short-term customer value delivery with long-term architectural and platform health
• Partner deeply with Software Engineering, Architecture, and R&D teams to shape scalable, secure, and reliable software solutions
• Confidently contribute in technical discussions to help bring clarity to the solutioning process – including topics such as Cloud architecture, API design, data pipelines, system integrations, and UI/UX
• Ensure product decisions consider performance, reliability, scalability, extensibility, and total cost of ownership
• Drive crisp decision-making in ambiguous environments; move forward with the best available data rather than waiting for perfect information
• Hold teams accountable for outcomes, not just outputs - shipping value and learning fast
• Identify and remove roadblocks that slow execution or dilute product impact
• Advocate relentlessly for customers of all shapes and sizes, translating real-world operational workflows and pain points into differentiated software capabilities
• Partner with Sales, Solutions, Customer Success, and Operations to ensure products deliver measurable customer and business value
• Support go-to-market motion with clear product positioning, value narratives, and sales enablement collateral
• Build, lead, and develop a high-performing team of Software Product Managers
• Establish strong product management practices, standards, and a culture of ownership and accountability
• Mentor leaders who can operate effectively at both strategic and execution levels

Requirements:

• Deep software product expertise
• Experience collaborating directly with developers on solutioning decisions
• Ability to make decisions with limited data
• Experience in defining and owning a clear, cohesive software product vision
• Ability to translate customer needs, operational realities, and technology trends into a prioritized software roadmap
• Experience balancing short-term customer value delivery with long-term architectural and platform health
• Experience partnering with Software Engineering, Architecture, and R&D teams
• Ability to contribute in technical discussions regarding Cloud architecture, API design, data pipelines, system integrations, and UI/UX
• Experience ensuring product decisions consider performance, reliability, scalability, extensibility, and total cost of ownership
• Ability to drive decision-making in ambiguous environments
• Experience holding teams accountable for outcomes
• Ability to identify and remove roadblocks that slow execution
• Experience advocating for customers and translating operational workflows into software capabilities
• Experience partnering with Sales, Solutions, Customer Success, and Operations
• Experience supporting go-to-market motion with product positioning and sales enablement collateral
• Experience building, leading, and developing a high-performing team of Software Product Managers
• Experience establishing strong product management practices and a culture of ownership and accountability
• Experience mentoring leaders at both strategic and execution levels