HR Business Partner

Karbon is a global leader in AI-powered practice management software for accounting firms, seeking a proactive HR Business Partner to collaborate with senior leaders across Customer and Sales. The role involves leveraging AI tools to enhance HR practices, drive performance insights, and manage complex employment relations while fostering a people-first culture.

Responsibilities:

• Partner proactively and deeply with senior leaders across Customer and Sales, understanding their commercial model, team dynamics, and company metrics well enough to shape the people agenda without being prompted
• Actively use AI tools and agentic workflows to surface insights, automate routine work, and elevate the quality of everything you deliver, from data analysis and trends reporting to preparing for leader conversations and running project workstreams
• Use AI to effectively report and manage complex employment relations cases with ease and simplicity, while coaching, guiding, and empowering leaders to own them end-to-end
• Review and stay current on various reporting for your client groups, understanding the metrics that matter at a level that you can connect to the people strategy
• Challenge leaders constructively, balancing strong support with the willingness to push back on decisions that carry people or business risk, using data and AI-generated insights to back your position
• Leverage people data and analytics to build narratives that drive leadership alignment, you use AI to go deeper and faster, and you bring insights to the table, not just reports
• Own and drive HR project management across your client groups, keeping initiatives structured, on track, and delivered to a high standard, with AI embedded in how you manage and execute
• Build trusted, high-quality relationships with VP and C-suite level stakeholders, showing up as a peer to the business, not a support function
• Be a change agent for people programs, influencing without authority and driving adoption with credibility and evidence
• Partner closely with People Ops, TA, and L&D to deliver a seamless employee experience across the full lifecycle
• Contribute to global People initiatives across Karbon's six operating regions

Requirements:

• 5+ years of progressive HR experience, including some business partnering, and at a minimum, a strong generalist background
• Prior SaaS or high-growth tech experience is essential
• Genuine GTM domain fluency — you have a baseline knowledge of key metrics relevant to a Customer and Sales org i.e. GDR, NDR, churn, pipeline coverage, and quota attainment
• A proactive partnering instinct is essential; you don't wait to be asked
• Demonstrated ability to build credibility at a senior level
• Proven ability to challenge leaders constructively
• Data fluency — you build compelling narratives from people data, increasingly powered by AI
• Hands-on fluency with AI tools and agentic workflows
• Strong working knowledge of US employment law and HR compliance
• A project driver: known for delivering results across multiple initiatives simultaneously without close supervision
• Experience coaching senior leaders through org design decisions, workforce planning, and the strategic and human implications of building AI-augmented teams
• Unquestioned integrity, high EQ, and personal maturity
• Genuine curiosity about where AI is taking the future of work