Mindlance is seeking a highly experienced Workfront-focused operations professional to partner closely with leadership in optimizing program and project intake within Adobe Workfront. This strategic operations role requires deep Workfront expertise and the ability to structure data to support business decisions.
Responsibilities:
- Own the structure, organization, and ongoing governance of Workfront as the Business Planning team’s primary planning and tracking tool
- Intake, enter, and organize business plan data, OKRs, programs, projects, and key milestones within Workfront — ensuring data is accurate, current, and structured for reporting
- Build and maintain tagging conventions, folder structures, project templates, and naming standards that make Workfront usable and scalable across the team and department
- Advise on best practices for structuring and leveraging Workfront data to support business objectives, reporting needs, and leadership visibility
- Build and maintain reporting dashboards that give the Head of Business Planning and department leadership a clear view of business plan health, OKR progress, program status, and resource allocation
- Translate the E&DM business plan structure into actionable Workfront projects, tasks, and milestones that can be tracked and reported against
- Explore high level resource capacity methodology and solutions for future state implementation
- Identify opportunities to streamline and automate recurring operational tasks within Workfront and across the team’s planning processes (including outside of Adobe Workfront)
- Develop and implement repeatable AI-powered use cases that reduce manual overhead — for example, automated status report generation, data summarization, or capacity forecasting using tools such as Copilot, Claude, or ChatGPT
- Act as a thought partner to leadership on how AI can be embedded into Business Planning operations to improve speed, accuracy, and scalability
- Document processes, playbooks, and best practices so that operational knowledge is systematized rather than held in any one person’s head
Requirements:
- 5+ years of experience in strategic marketing/business planning operations, PMO operations, or project/portfolio management or a similar field
- Strong, hands-on experience with Adobe Workfront
- Experience translating business plans, goals, or strategic frameworks into actionable project structures within Adobe Workfront
- Demonstrated ability to build reporting and capacity dashboards that support executive-level decision-making
- Experience with AI tools (Copilot, ChatGPT, Claude, or similar) and a track record of developing repeatable business use cases or automations
- Strong communication and collaboration skills; ability to work as a thought partner with senior leaders, not just as a task executor
- Bachelor's degree or equivalent work experience
- Conversion to FTE: Initially through the end of Sept, with a high likelihood of extension based on performance
- Experience in financial services, insurance, or similarly large and complex organizations is a plus but not required