Senior HR Business Partner

Digital Media Solutions (DMS) is a performance-driven digital marketing company that connects consumers and brands through data, technology, and proprietary media solutions. They are seeking a Senior HR Business Partner to support an organization of approximately 175 employees, focusing on employee relations, coaching, and organizational effectiveness.

Responsibilities:

• Be the go-to HR partner for leaders across the business. Build real relationships, understand the work, and show up as a credible advisor
• Help leaders understand what is going on with their teams. Identify risks early and help them act on it
• Translate business needs into people solutions. Partner with the Head of People on org design, workforce planning, and talent strategy
• Own employee relations from start to finish. Conduct fair, thorough investigations and see them through to resolution
• Handle complex situations with good judgment. You know when to move fast and when to slow down
• Look beyond individual cases to identify trends and bring insights to leadership so we are solving root causes, not just symptoms
• Keep documentation tight and processes consistent
• Coach managers and leaders on the real stuff: feedback, performance, team dynamics, and difficult conversations
• Build manager capability over time, not just in the moment. Think programmatically as well as one on one
• Be the person leaders come to when they are not sure what to do. Hold space and help them find a path forward
• Spot capability gaps and figure out the right intervention, whether that is a program, a facilitator, or a conversation
• Facilitate sessions yourself when it makes sense. Leadership development, team effectiveness, feedback and coaching, etc
• Connect learning to outcomes. We invest in development that actually changes how people work
• Help us maintain a strong, inclusive culture across a fully remote workforce
• Use engagement data and your own observations to flag what is working and what is not
• Support leaders and employees through change. We move fast and people need a steady partner
• Contribute to culture initiatives that reflect who we are and where we are going

Requirements:

• 7+ years in HR, with at least 3 years as an HRBP
• Experience supporting Operations, Tech, Product, and GTM teams in a remote or distributed environment
• Demonstrated employee relations expertise: you have handled real investigations and hard conversations
• A coaching mindset: people trust you with the messy stuff
• L&D experience: you know how to diagnose a gap and find the right solution. You do not need to be an instructional designer
• Good judgment and discretion. You know what stays in the room
• Clear communicator. You can influence without authority and build trust fast
• Comfortable in fast-moving, high-growth, or PE-backed environments
• PHR, SPHR, SHRM-CP, or SHRM-SCP a plus but not required