Customer Experience Manager - Work from Home - No Experience Needed

The Hirsh Agency is seeking a Customer Experience / Sales Manager to assist individuals and families with life insurance and financial protection options. This relationship-driven role involves guiding clients through the application process and providing ongoing support, while building long-term relationships.

Responsibilities:

• Meet with clients who have requested information about life insurance
• Understand their needs and recommend appropriate coverage
• Walk clients through applications and underwriting
• Provide ongoing support after the sale—policy changes, questions, and claims guidance
• Build long-term, trust-based relationships

Requirements:

• Strong communication and people skills
• Self-motivated and organized
• Comfortable working independently in a remote setting
• Someone who values building relationships, not just transactions
• Willingness to obtain a state insurance license (we help with this)