Sales Account Manager

MISUMI USA is a well-established global company in the Die & Mold division, seeking a Sales Account Manager to sustain and recapture sales opportunities. The role involves consulting with customers, supporting sales teams, and providing insights for business development to expand market share.

Responsibilities:

• Directly supporting Die & Mold customers and the sales team to achieve revenue goals
• Responding to specific inquiries from customers involving die design engineers, die maintenance and purchasing for assistance selecting the correct MISUMI components
• As an account representative, listening to, receiving, and taking action on complaints and grievances to ensure customer satisfaction
• Report account forecasting, opportunity funnel and progress, and activity on routine basis
• Make visits to target accounts for sales/research/pipeline activity and opportunities
• Implementation of new sales techniques to increase the sales volume at target accounts
• May recommend product or service enhancements to improve customer satisfaction and sales potential, including new Product Development
• Professionally present on products and services to technical and non-technical groups
• Forecasts the types of components being considered for purchase and the estimated dollar volume, along with opportunities to capture competitor revenue
• Collect competitor’s information and automotive project intelligence
• Consult with customers on barriers and solutions needed to increase product and service satisfaction to grow revenue
• Synthesize and present product and service recommendations to sales management
• Facilitate meetings with product development, engineers, and management members to support business development activities
• Strong awareness and knowledge of competition and competitive situation at customer and on automotive project opportunities
• Performs other job-related duties and responsibilities as may be required

Requirements:

• Bachelor's degree in business or mechanical engineering, or related area is preferred
• 3+ years of industrial sales experience required, preferably in metal press components in automotive and/or metal stamping equipment
• Excellent problem solving, communication and evidence of budgetary achievement
• Proficient in Microsoft Windows & Microsoft Office
• Ability to use CRM software tool in sales cycle and opportunity funnel, Salesforce
• Excellent verbal/written communication skills
• Prior sales experience with tool or die making companies or metal stamping is preferred
• Tableau preferred