Ocrolus is a company at the intersection of AI and fintech, dedicated to helping lenders automate workflows for more accurate lending decisions. They are seeking a driven Product Designer who will define user experiences, create design artifacts, and collaborate closely with Product Management and UX Research to enhance the product experience.
Responsibilities:
- Define the user experience for our digital product, including the creation of process artifacts such as User Journeys, Interaction patterns, task-flows, sketches, wireframes, and Visual Design
- Take ownership of translating vague or qualitative customer feedback into actionable design hypotheses and workflow improvements
- Proactively seek out friction in the product experience; bring forward design problems before they are assigned to you
- Leverage AI-powered prototyping tools (including Claude, Replit, Figma Make, and similar) to rapidly generate interactive prototypes for fast feedback loops with stakeholders and customers
- Translate AI-assisted prototypes into high-fidelity, developer-ready designs in Figma, ensuring engineers can pick up and implement designs with minimal ambiguity
- Ask the right questions of stakeholders and customers upfront—surface the design inputs that matter and cut through noise to prioritize effectively
- Partner with Product Management and UX Research to identify areas of friction in the mortgage lender workflow and drive design reviews in those areas
- Look for opportunities to solve problems in unique and innovative ways and help maintain visual and brand consistency between all products and platforms
- Build functional prototypes to validate and test your designs
Requirements:
- 2+ years of product design experience, with a portfolio that shows real ownership—not just execution of someone else's vision
- Figma proficiency is required — candidates without strong Figma experience will not be considered; must be able to produce polished, component-consistent, developer-handoff-ready designs
- Hands-on experience using AI tools (e.g., Claude, Figma Make, Replit, or similar) for rapid prototyping; comfortable moving quickly from concept to testable artifact
- A self-starter mentality: you identify problems on your own, form a point of view, and drive toward solutions
- Demonstrated ability to independently interpret ambiguous customer or stakeholder feedback and translate it into structured, actionable UX improvements
- Genuine curiosity about the product and users—you ask questions others don't think to ask and aren't satisfied with surface-level answers
- Strong communication skills—ability to present design decisions confidently, ask sharp questions in stakeholder reviews, and build alignment without being directive
- Solid grounding in UX design and design thinking principles; able to manage your own workflow and deadlines with an emphasis on quality and timely delivery
- A portfolio that demonstrates real problem-solving—not just polish—across digital product experiences
- Familiarity with mortgage lending workflows, underwriting processes, or fintech products is a plus, but hunger to learn the domain matters more
- Comfort with JIRA and Agile environments
- Experience in financial services or mortgage technology products
- Comfort working directly with engineering teams in sprint-based delivery environments
- Exposure to design systems creation or governance
- Curious and inquisitive; patient problem solver; positive and adaptable