Director - Content Engineering - CDH - Remote

Mayo Clinic is a renowned healthcare organization, and they are seeking a Director of Content Engineering to lead the strategy, architecture, and delivery of enterprise-scale content platforms. This role focuses on transforming content into structured, intelligent, API-driven systems while ensuring high reliability and performance across various digital channels.

Responsibilities:

• Define and own the long-term vision for content platforms (CMS, headless CMS, DAM, knowledge systems)
• Drive adoption of headless, composable, API-first content architectures
• Ensure content models support omnichannel delivery, personalization, localization, and accessibility
• Establish standards for structured content, metadata, taxonomy, and semantic tagging
• Lead and scale a team of content platform engineers, technical architects, and platform leads
• Set engineering standards for reliability, performance, security, and scalability
• Partner with Platform, Identity, Search, Personalization, and AI teams to enable end-to-end experiences
• Oversee CI/CD pipelines, automation, and platform observability for content systems
• Enable AI-ready content through structured schemas, metadata enrichment, and governance
• Partner with AI/ML teams to support GenAI use cases such as:
• Intelligent search and recommendations
• Content summarization and generation
• Knowledge retrieval and conversational experiences
• Ensure responsible AI usage with guardrails, provenance, and human-in-the-loop workflows
• Ensure content platforms meet regulatory, security, and privacy requirements
• Drive accessibility (WCAG), localization, and content lifecycle governance
• Define roles, workflows, and approval models across decentralized teams

Requirements:

• Bachelor's degree in a related field (e.g., Computer Science, Design, Business, Cybersecurity, Health Informatics)
• Minimum of 10 years of progressive leadership experience in at least one of the following areas: digital health, product development, UX design, enterprise security, or systems operations
• Proven experience leading large cross-functional teams and managing enterprise-level initiatives
• Deep experience with headless CMS platforms (e.g., Contentful, Adobe AEM, Sitecore, Sanity, etc.)
• Strong understanding of content modeling, taxonomy, metadata, and semantic design
• Expertise in API-driven architectures, microservices, and cloud-native platforms
• Experience integrating content systems with: Search & personalization platforms, Identity & consent systems, Analytics and experimentation tools, AI/LLM pipelines
• Familiarity with DAM, knowledge management, and content workflow automation
• Experience leading ~20–30 engineers and platform specialists
• Operating with a platform-as-a-product mindset, including roadmaps, OKRs, and internal SLAs
• Experience championing reuse, composability, and enterprise leverage over bespoke solutions
• Experience driving cross-org alignment between content, product, and engineering teams