Associate IO Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Associate IO Engineer will monitor systems and metrics for performance, support operational tasks through automation, and assist in designing technical solutions for business systems.

Responsibilities:

• Monitor individual systems and metrics to ensure performance and availability, perform trend analysis and generating reports
• Configure and maintain threshold alerts, triggers, and remediation workflows across assigned platform
• Write automation code based on existing designs to support routine operational tasks
• Support heterogeneous environments including virtualized, onprem and cloud platforms
• Demonstrate foundational understanding of core infrastructure areas (networking, storage, compute) and basic PaaS capabilities (e.g., containers, workload schedulers)
• Document technical steps, procedures, and solutions to support consistent operation
• Assist in designing and documenting technical solutions required to support business systems
• Practice and apply DevOps tools and concepts, including observability metrics and SLO enablement
• Participate in troubleshooting medium‑priority incidents and service requests
• Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

Requirements:

• Bachelor's Degree in CS or IT related field
• 6+ months of foundational experience developing proficiency in infrastructure technologies, including networking, computers, storage, virtualization and cloud platform
• 6+ months of hands‑on scripting experience with basic automation scripts using established patterns
• 6+ months of experience with source control, continuous integration, and core programming/coding concepts
• 6+ months of experience with security standards and the ability to adhere to compliance protocols and organizational policies
• 6+ months of experience identifying security risks and contributing to remediation efforts based on applied experience
• 6+ months of experience collecting data, validating issues, eliminating variables, and confirming resolutions
• 6 + months of experience understanding quality control guidelines and identifying/reporting quality-impacting issues
• Demonstrated ability over 6-12 months to follow procedures, manage assigned tasks within defined timeframes, and maintain accountability
• Shows a strong willingness-built through 6 months to 1 year of practical exposure-to learn new tools, technologies, and service areas to support a growing operational environment