Key skills
Life Insurance domainPolicy lifecycleUnderwritingClaimsBillingInsurance operationsRequirement gatheringStakeholder managementAgileScrumBusiness process modelingWorkflow analysisJIRAConfluenceVisioJiraStakeholder ManagementCommunication
About this role
RAIS USA is seeking an experienced Business Analyst with strong Life Insurance domain expertise to support business analysis, requirement gathering, and process improvement initiatives. The ideal candidate will work closely with business stakeholders, product teams, and technology teams to deliver high-quality insurance solutions across various functions.
Responsibilities:
- Gather, analyze, and document business and functional requirements
- Work closely with business stakeholders, product owners, and technical teams
- Analyze Life Insurance business processes and identify improvement opportunities
- Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and process flows
- Support policy administration, underwriting, claims, billing, and customer servicing initiatives
- Facilitate workshops, requirement discussions, and stakeholder meetings
- Collaborate with QA and development teams during testing and implementation phases
- Perform gap analysis, impact analysis, and root cause analysis
- Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives
- Ensure requirements traceability and proper documentation management
Requirements:
- 5+ years of experience as a Business Analyst
- Strong experience in Life Insurance domain
- Strong understanding of policy lifecycle, underwriting, claims, billing, and insurance operations
- Experience in requirement gathering, documentation, and stakeholder management
- Experience working in Agile/Scrum environments
- Knowledge of business process modeling and workflow analysis
- Experience with JIRA, Confluence, Visio, or similar tools
- Strong analytical, communication, and problem-solving skills
- Experience with digital insurance platforms or policy administration systems
- Exposure to data analysis and reporting tools
- Experience working with cross-functional and distributed teams
- Knowledge of regulatory and compliance requirements in insurance
- Certification in Business Analysis (CBAP, CCBA, or equivalent) is a plus